Posted in Other about 2 hours ago.
Location: Pullman, Washington
Online applications must be received before 12:00am on:
If a date is not listed above, review the Applicant Instructions below for more details.
Summary of Duties:
This position is responsible for assisting with the overall management and leadership of the Compliance and Operations area. This position has primary responsibility for Loan Programs (Federal and Private), Satisfactory Academic Progress, and Return of Title IV (R2T4). This position also supports data requests, policies and procedures, and provides counseling and guidance to students, parents, faculty and the public relative to student financial aid eligibility. This position will administer and direct personnel management of the Operations and Regulatory Quality Assurance staff and participate in internal and external working committees.
Position duties and responsibilities will be performed in support of office vision, mission and values as well as institutional mission and goals.
Required Qualifications:
Positions require a Bachelor's degree in a relevant field and four (4) years of progressively responsible relevant experience, which has included at least one (1) year of managerial experience. A Master's degree in a related field may be substituted for up to one (1) year of the required experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis. Education and experience can be tailored to fit the specific organizational entity/directorial assignment. Positions may require applicable licensure and/or certification.
Demonstrated experience interpreting and applying laws, rules, policies and procedures.
Demonstrated computer software skills, including the ability to use Microsoft Office programs, such as: Outlook, Word, Excel and Access.
Demonstrated, first-hand experience in customer service and familiarity with working with diverse populations.
Developed effective interpersonal skills in all areas of written and verbal communication, including background with small and large group presentations.
Ability to work a flexible schedule including weekends/evenings.
Exceptional problem-solving, project management, decision-making, and visionary skills.
Proven leadership and supervisory experience.
Preferred Qualifications:
Master's degree in a relevant field.
Experience working in a financial aid operation in higher education.
Experience in strategic planning, formulation, design, implementation and tracking.
Experience creating/auditing administrative procedures and internal controls.
Demonstrated experience in leading and managing a team of direct reports.
Experience with PeopleSoft.
Area/College:
Enrollment Management
Department Name:
Student Financial Services
City, State, Zip:
Pullman, WA 99164
This position is primarily located on the main Pullman campus with some hybrid flexibility.
Department Link:
https://financialaid.wsu.edu/home/
Monthly Salary:
$4,942.10 - $7,569.55
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For additional information, please review WSU's Administrative Professional Compensation. WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.
Overtime Eligibility:
Overtime eligibility is dependent upon final placement within the salary range.
FTE: 100%
This is a permanent position.
Background Check:
This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.
Application Instructions:
Applicants must upload the following required documents to their online application. External candidates, please upload all documents in the "Resume/CV" section of your application. Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application. Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Applicants will be requested to provide contact information for professional references within the online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
Required Documents:
Resume
Cover Letter
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Washington State University
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Washington State University
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Washington State University
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