Student Engagement Program Coordinator at Washington State University

Posted in Other about 2 hours ago.

Location: Pullman, Washington





Job Description:


Online applications must be received before 12:00am on:

October 21, 2024

If a date is not listed above, review the Applicant Instructions below for more details.


Available Title(s):107N-YN_CS_NPS - Program Coordinator
Business Title:Student Engagement Program Coordinator
Employee Type:Classified
Position Details:


The Opportunity:


As the Student Engagement Program Coordinator, you will have the opportunity to support student retention through the daily administration of the Carson Career Amplifier Program (CCAP), a co-curricular career development program required for all undergraduate business students. Your duties will include:



Technical and problem solving tasks: Generating reports from several different student records systems, entering activity details into the Suitable tracking system, generating QR codes, troubleshooting and resolving issues for students and campus partners, grading students' written submissions, and educating students about Amplifier program requirements, submission process, and deadlines.



Collaborate/Communication tasks: Serving as a liaison with academic departments and partners on all campuses, researching and compiling event information from partners and assigning events to appropriate CCAP levels/badges, ensuring events are accurately displayed in the Suitable platform, providing event hosts with instructions for students to satisfy Amplifier badge, and assisting Carson Center teams with the coordination of Amplifier events and activities.





Required Qualifications:




  • High school graduation or equivalent AND two (2) years of experience in the program specialty OR equivalent education/experience.




  • Experience coordinating on-going programs, events, and/or services.




  • Experience creating reports and managing/maintaining accurate records in a database.




  • Self-motivated, ability to handle multiple tasks, and work effectively under stress and regular interruptions.




  • Experienced at being resourceful and researching options to resolve problems.




  • Strong customer service experience.




  • Proven ability to function effectively as a team member.




  • Experience with Microsoft Office, and strong experience with Excel.




  • Ability to quickly learn and use new databases and student records management systems.




  • Strong attention to detail, follow through, and consistency in meeting deadlines.






Preferred Qualifications:




  • Bachelor's degree in business administration or related field.




  • Past internship experience.




  • Demonstrated ability to organize, coordinate, and lead programs/processes.




  • Strong technical and independent problem-solving experience.




  • Experience working in higher education.




  • Knowledge of or experience using Washington State University's student records system, scholarship databases, and knowledge of WSU's operations, policies, and procedures.




Additional Information:


Area/College: Carson College of Business





Department Name: Carson Center for Student Success





City, State, Zip: Pullman, WA 99163





Department Link:
Carson Career Amplifier Program





Monthly Salary: $3,477 to $4,632 | Range 40, Steps A to M | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.




Benefits: WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the summary of benefits offered by WSU for classified staff and Total Compensation.



Overtime Eligibility: Overtime Eligible





FTE: 100%




This is a Permanent position.



Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.




Application Instructions: All applicants must upload a cover letter and resume/cv to their online application. Application materials should clearly communicate how the applicant meets all required qualifications. Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Applicants will be requested to provide contact information for professional references within the online application.




  • External candidates, please upload all documents in the "Resume/CV" section of your application.




  • Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application.




Time Type:Full time
Position Term:12 MonthWASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination
WSU prohibits sex discrimination in any education program or activity that it operates complaint with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator. More information on WSU's policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement.
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