Job Posting Start Date 10-02-2024 Job Posting End Date 12-02-2024
Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.
At Anord Mardix, we welcome people of all backgrounds. We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Analyst, IT Operations located in Henrico, VA.
Reporting to the Director, Information Technology the Analyst, IT Operations will be in charge of performing operational processes and procedures to ensure all IT services, systems, and infrastructure meet business needs. Day-to-day operational hold up and service delivery of the Hybrid Cloud IT infrastructure by monitoring and acknowledging to IT Infrastructure incidents through the incident tracking system. Proactively monitor systems for availability, capacity, and performance. Participate in the Patch management process, IT Business Continuity and Disaster recovery planning and testing. Computer programming to automate manual IT Ops wherever applicable.
What a typical day looks like:
Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems.
Proactive monitoring of enterprise systems to ensure they are adequately sized to meet the dynamic requirements from the business solutions.
Ensure proper backup and retention polices are in place to ensure minimum data loss to the business in case of failures.
Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers and cross functional teams.
Propose system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
Stablish and assure adherence to budgets, schedules, work plans and performance requirements.
Ensure that business application(s) are performing, scalable, usable, and available by defining help and monitoring processes, defining, and driving SLAs (Service Level Agreement), conducting system tests.
Research, design, code, and test new systems and system enhancements in line with the deliverables of the IT projects.
Install, configure, administer, and maintain business application systems and associated hardware, in accordance with technical specifications to ensure systems function reliably.
Working with various team to effectively gather their requirements and allow you to prepare detailed program specifications and then coordinate system implementation.
Communicate with system users, vendor hold up and investigate, trouble-shoot, and resolve system problems so that user problems are resolved quickly and satisfactorily.
Perform and track change management and publish performance metrics. of these teams.
Work with security team to define server hardening policies, ensure OS patching SLA and establish a process to remediate security vulnerabilities.
Ensure the integrity and security of enterprise data on systems across Hybrid Cloud environments in accordance with business needs and industry best-practices regarding privacy, security and regulatory compliance.
The experience we’re looking to add to our team,
Typically requires a Bachelor’s degree or equivalent experience and training.
Ideally requires a minimum of 1-2 years of related experience.
General understanding of system architectural concepts and methodologies.
Basics of Troubleshooting, Log analysis and data analytics.
Collaboration skills and passion for technical challenges and operations support.
Different IT Analyst position may require different knowledge of application, skillset, or tool.
What you’ll receive for the great work you provide:
Full range of medical benefits, dental, vision
Life Insurance
Matching 401K
PTO
Tuition Reimbursement
Employee discounts at local retailers
EC37
Job Category
IT
Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).
