Business Analyst at Partner's Healthcare in Somerville, Massachusetts

Job Description:

Site: Mass General Brigham Incorporated


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.


The Business Analyst role will support the dynamic needs of Global Advisory, which has pivoted to one of more delivery-based support and operations to best position GA for success.
The new Business Analyst will dock into the PMO. The business need for an additional Business Analyst is justified to continue to provide high quality contracted deliverables to our clients, without defaulting on our obligations.
The annual salary of a business analyst is expected to be $70-75K annually, depending on the skill/experience level of the hire. The specific project that this Business Analyst would be supporting includes a multiyear engagement with a high-profile public university system in China, with a total contract value of over $5MM.



Job Summary
Summary
Responsible for supporting the development, management, and optimization of partnerships across international markets, focusing on analyzing business data, supporting partnership strategies, and driving initiatives that enhance global programs. This position works closely with both internal teams and external partners to deliver actionable insights that foster the growth of key partnerships and improve program performance.


Does this position require Patient Care?
No


Essential Functions
-Assist in the design and execution of strategic initiatives for global partnerships, working closely with account management teams to align partnership goals with the organization's broader strategy.


-Act as a liaison between the organization and global partners, ensuring clear communication, smooth coordination, and successful delivery of partnership objectives. Manage day-to-day activities related to partner accounts, ensuring issues are promptly addressed and resolved.


-Conduct market research to identify new opportunities for growth within global markets. Analyze competitor activities and emerging trends to inform strategic decision-making and partnership expansion efforts.


-Support the negotiation and management of partnership agreements, contracts, and service level agreements (SLAs). Ensure compliance with contractual terms and work with legal teams to update agreements as needed.


-Provide financial analysis and modeling to support partnership initiatives, including assessing the financial viability of new projects, pricing strategies, and return on investment (ROI). Work closely with finance teams to monitor partnership revenue and cost structures.


-Collaborate with cross-functional teams, including clinical, legal, finance, marketing, and operations, to ensure smooth execution of partnership activities. Act as a central point of contact for global healthcare partnerships and facilitate communication between departments.


-Identify and implement process improvements within account management and partnership operations to enhance efficiency and optimize the partner experience. Utilize data-driven insights to recommend changes that support operational excellence.


-Lead or participate in key projects related to partnership growth, business development, or operational improvements. Manage timelines, deliverables, and resources to ensure project goals are met on time and within budget.



Qualifications


Education
Bachelor's Degree Business required or Bachelor's Degree Related Field of Study required


Can this role accept experience in lieu of a degree?
No


Licenses and Credentials


Experience
Experience in business analysis, account management, or healthcare partnerships, preferably in a healthcare environment 3-5 years required and Experience in global or international partnerships or other closely related role 1-2 years preferred


Knowledge, Skills and Abilities
- Strong analytical and problem-solving skills with the ability to interpret complex data and make data-driven decisions.
- Experience working with healthcare data, financial analysis, and market research.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Knowledge of healthcare industry trends, regulations, and partnership models.
- Proficiency in Microsoft Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI).
- Project management experience with the ability to manage multiple projects simultaneously in a fast-paced environment.
- Ability to work independently and collaborate effectively with cross-functional teams.



Additional Job Details (if applicable)



Physical Requirements

• Standing Occasionally (3-33%)


• Walking Occasionally (3-33%)


• Sitting Constantly (67-100%)


• Lifting Occasionally (3-33%)


• Carrying Occasionally (3-33%)


• Pushing Rarely (Less than 2%)


• Pulling Rarely (Less than 2%)


• Climbing Rarely (Less than 2%)


• Balancing Occasionally (3-33%)


• Stooping Occasionally (3-33%)


• Kneeling Rarely (Less than 2%)


• Crouching Rarely (Less than 2%)


• Crawling Rarely (Less than 2%)


• Reaching Occasionally (3-33%)


• Gross Manipulation (Handling) Constantly (67-100%)


• Fine Manipulation (Fingering) Frequently (34-66%)


• Feeling Constantly (67-100%)


• Foot Use Rarely (Less than 2%)


• Vision - Far Constantly (67-100%)


• Vision - Near Constantly (67-100%)


• Talking Constantly (67-100%)


• Hearing Constantly (67-100%)

Remote Type


Hybrid



Work Location


399 Revolution Drive



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now