Senior Business Intelligence Developer at Partner's Healthcare in Somerville, Massachusetts

Job Description:

Site: Mass General Brigham Incorporated


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
The Opportunity:


At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.


As a Senior BI Analyst/Developer certified in Epic Cogito, you will play a pivotal role in providing analytics insights and developing data solutions to support clinical and business operations. Collaborating closely with various stakeholders, your responsibilities span from gathering requirements and performing qualitative and quantitative analyses to designing, developing, and maintaining complex reports and databases.


You'll serve as an Epic subject matter expert, leveraging tools like Clarity, Caboodle, and Snowflake, among others, to create visually appealing and digestible data presentations. Additionally, you'll mentor team members, contribute to process improvement, and stay abreast of emerging technologies to ensure optimal performance. Your expertise in Epic Cogito and associated technologies, coupled with strong communication and problem-solving skills, will drive the success of multiple projects and initiatives.


The Senior BI Analyst/Developer, Epic Cogito Certified will report to the Cogito Analytics Manager.


Principal Duties and Responsibilities:


• Collaborate with stakeholders to understand and address analytic and reporting needs across clinical and business operations.


• Gather user requirements and translate them into well-designed and validated BI solutions using tools such as Cogito SQL, Clarity, Caboodle, and SlicerDicer.


• Develop, test, and implement reports, dashboards, and analytics solutions primarily utilizing Epic Cogito Data and Analytic Platform, Snowflake, and SQL Server.


• Create and edit Stored Procedures, Views, Functions and Queries on SQL Server to pull require data for reporting purposes using SQL Server Management Studio.


• Develops dynamic reports enabling the end users to define numerous parameters that allow users to filter and aggregate as required. Also creates custom reports that allow end users to drill down for more detail.


• Configure and create packages for report distribution using Microsoft SQL Server Business Intelligence Development Studios Integration Services.


• Serve as a resource and mentor for Analyst/Developers, sharing best practices, providing training, and fostering a culture of continuous learning.


• Maintain and improve processes related to data gathering, analysis, and reporting, ensuring accuracy, reliability, and data quality.


• Work with end-users to provide technical support, troubleshoot issues, and optimize software performance.


• Stay current with emerging software technologies and industry trends to recommend enhancements and innovations.


• Coordinate with internal and external stakeholders throughout the project lifecycle to ensure timely and successful delivery of analytics solutions.


• Provide expertise in relational databases, report writing tools, and Epic data models, contributing to the development and maintenance of complex reports and databases.


• Document detailed specifications, conduct unit testing, and provide end-user support for analytics solutions.


• Participate in on-call coverage


• Maintain confidentiality with regard to sensitive data.


• Adhere to organizational standards and apply communication, analytical, and problem-solving skills to identify and resolve system issues.



Qualifications

• Bachelor's degree in Computer Science, Information Systems, Health Administration, Health Sciences, or equivalent experience.


• Certification in Epic Cogito Fundamentals and relevant data models.


• 8+ years of experience in healthcare data analytics or SQL reporting, preferably with electronic medical records systems.


• Proficiency in SQL, relational database concepts, and report writing tools such as Crystal Reports, Business Objects, or Tableau.


• Strong interpersonal, communication, and critical thinking skills.


• Ability to work independently, manage multiple projects, and adapt to a changing environment.


• Commitment to continuous improvement, personal growth, and collaboration.


• Proficiency in Microsoft Office applications


• Understanding of clinical and business operations workflows and system configurations

Skills, Abilities and Competencies

• Excellent written and verbal communication skills


• Strong project management and organizational skills


• Detail oriented and experienced in leading projects from initiation to completion


• Attentive and intellectually curious, possessing the will and perseverance to aid and resolve issues


• Comfortable organizing and leading discussions with a broad range of end-users and/or leadership


• Experience with ITIL service desk functionality


• Proficiency in SQL, Windows and MS Office 365, familiarity with ServiceNow, Microsoft ADO, Workfront or similar tools


• Uses critical thinking to develop content


• Ability to work effectively in a complex and agile environment while remaining flexible and adaptable


• High-energy, high-impact, team-oriented professional that builds strong working relationships


• Demonstrates fiscal responsibility by effectively using Mass General Brigham resources

Working Conditions:

• This position is hybrid: 1-3x a week onsite, M-F Eastern Business Hours, with planned onsite workshops or meetings at Assembly Row offices


• Hybrid requires local travel to MGB sites, vendors, or conferences.


• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.


• Normal office working conditions. The noise level in the work environment is quiet to moderate.


• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift or move up to 5 pounds and occasionally lift or move up to 20 pounds.

Additional Job Details (if applicable)



Remote Type


Hybrid



Work Location


399 Revolution Drive



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now