Job Description:

Benefits Coordinator

4807 Beryl Rd, Raleigh, NC 27606, USA Req #1520

Thursday, December 19, 2024

PRIMARY FUNCTION:

This position provides administrative support and excellent customer service for the corporate wellness and benefit plans and other HR department activities.

ESSENTIAL DUTIES:

BENEFITS COORDINATION - Estimated Time Spent = 75%

Corporate Wellness program

• • Primary vendor contact / liaison / problem solver
• • Coordinates with vendor(s) to schedule the Clinical Health Assessments, reviews, coaching & special events across the company
• • Creates and delivers communication pieces to promote programs. Occasional branch visits for promotional purposes.
• • Works with vendors and broker to devise and promote challenges and educational campaigns that can be repeated across the company (Ex: mental health)
• • Maintains relationships with branch champs who will assist in program delivery at the local level; encourage & empower them; arrange annual meeting in Raleigh
• • Works with other HR team members to review vendor reporting and overall plan success vs. metrics, to research & monitor the wellness market, and to make recommendations for improvement.
• Participates in professional development with WELCOA (Wellness Council of America)
• • Manages annual tobacco incentive
• • Maintains accurate wellness participation data in the HCM

401(k) Plan:

• • Updates payroll deductions for any 401K loan payments and deferral changes.
• • Ensures transmits all 401(k) employee contributions, loan payments and match data to plan trust administrator.
• • Handles loan re-amortizations for employees returning from Leave of Absence
• • Point of contact for recordkeeping issues with vendor
• • Reviews eligibility issues bi-weekly
• • Assist with audits, error corrections, testing data collection

Group Benefit Programs

• Will work with medical, dental, vision, life insurance, disability, flex spending and worksite benefits.
• • Assists in developing enrollment materials for new hires / open enrollment, etc.
• • Produces and delivers enrollment information and instructions via email to newly eligible associates (new hires, rehires, PT to FT). Follow up as deadline approaches.
• • Ensures proper set-up of enrollments in HCM and process workflow for new hire enrollments, life events (i.e. marriage, birth of a child etc.) and work events (move from FT to PT, T to PT, etc.). Communicates with employees.
• • Benefits reporting for TPA, broker and GPEC Accounting.
• • Sets up schedules for associates returning from LOA to repay premium deductions.
• • Retiree insurance - determines eligibility, creates initial retiree packages, communicates enrollment data to carriers
• • Completes National Medical Support Notice - Notice to withhold for Health Care Coverage and all requests for information about benefits.
• • Maintenance of retiree insurance program, including creation of information packets and ensuring data is maintained with vendors.

Annual insurance Open Enrollment

• Assist Benefits Manager with preparation of employee materials, and scheduling and promotion of employee education session companywide.
• • Update HCM with changes to text, benefit design, premiums, addition of new benefits, etc.
• • Monitor progress of completed enrollments and produce promotional messaging to employees.
• • Schedule data to the carriers and troubleshoot issues.
• • Participate in company-wide employee education.

Ceridian Dayforce (HCM)

• • Manages benefit-related data in HCM, including periodic audits, necessary reporting & data collection.
• • Implements set-up changes as needed.
• • Leads decisions on evidence and need-based changes to layout and function
• • Works with Ceridian as needed when errors occur
• • Stay abreast of new HCM functionality / participate in Ceridian training & summits.

EE Communication

• Provide general guidance to associates who reach out to HR for assistance of any kind.

• • First point of contact for benefit-related inquiries from associates. Provide guidance on enrollment, coverage, vendor contacts, processes, etc.
• • Attend monthly NHOB to answer benefit questions and provide back-up support to HR Generalist.

Leaves of Absence

• • Main point of contact for Group Leaders and associates on LOAs; facilitates communication, assists with issues, maintains confidentiality.
• • Creates and delivers LOA packets to affected associates.
• • Ensures FMLA, ADA and all other required documents are collected from associates.
• • Liaison with Short-Term / Long-Term disability carrier to resolve any issues.

PROJECTS COORDINATION- Estimated Time Spent = 10%

HR Communications

Creates HR-to-company communication series for distribution via email, on-site monitors, intranet, etc.

• • Content to include notices about policy changes, upcoming events, tips on benefits, etc.
• • Coordinate assistance with 3rd party on layout and format, as needed.

Assists with various HR projects which may include:

• • New and revised policies that are being driven by HR
• • GPEC Handbook updates
• • Flu shot / COVID vax clinics
• • Other company supported projects and activities, as requested, such the United Way campaign, Walk for Hope, annual holiday lunch

ADMINISTRATIVE: Estimated Time Spent = 15%

• Creates / receives invoices for all benefit-related products and services. Ensures accuracy and timely payment. Point of contact for vendors issues on payment, data, etc.
• • Provides periodic and emergency coverage for the main switchboard phone system

MINIMUM REQUIREMENTS:

Education

Two-year HR or related degree and at least three years of experience in employee benefits administration, wellness programs and HRIS / HCMs.

Experience

(See above)

Physical

Must be able to sit for long periods using a PC and monitor

Must be physically able to travel overnight on occasion to our facility locations

Must have a valid driver's license and dependable vehicle to occasionally use for business travel

Must be able to lift on occasions various work items up to 25 pounds.

Skills / Abilities

Intermediate to advanced computer skills, including MS Office and HRIS/HCMs or benefit enrollment software. Excellent verbal & written communication skills, and time management. Must have the ability to work independently as well as work as a team player to accomplish HR goals.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Other details

• Job Family Coordinator
• Pay Type Hourly
• Travel Required Yes

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initStaticMap(true); PRIMARY FUNCTION:\nThis position provides administrative support and excellent customer service for the corporate wellness and benefit plans and other HR department activities.\nESSENTIAL DUTIES:\nBENEFITS COORDINATION - Estimated Time Spent = 75%\nCorporate Wellness program\n\n• Primary vendor contact / liaison / problem solver\n• Coordinates with vendor(s) to schedule the Clinical Health Assessments, reviews, coaching & special events across the company\n• Creates and delivers communication pieces to promote programs. Occasional branch visits for promotional purposes.\n• Works with vendors and broker to devise and promote challenges and educational campaigns that can be repeated across the company (Ex: mental health)\n• Maintains relationships with branch champs who will assist in program delivery at the local level; encourage & empower them; arrange annual meeting in Raleigh\n• Works with other HR team members to review vendor reporting and overall plan success vs. metrics, to research & monitor the wellness market, and to make recommendations for improvement.\nParticipates in professional development with WELCOA (Wellness Council of America)\n• Manages annual tobacco incentive\n• Maintains accurate wellness participation data in the HCM\n\n \n401(k) Plan:\n\n• Updates payroll deductions for any 401K loan payments and deferral changes.\n• Ensures transmits all 401(k) employee contributions, loan payments and match data to plan trust administrator.\n• Handles loan re-amortizations for employees returning from Leave of Absence\n• Point of contact for recordkeeping issues with vendor\n• Reviews eligibility issues bi-weekly\n• Assist with audits, error corrections, testing data collection\n\nGroup Benefit Programs\n\n Will work with medical, dental, vision, life insurance, disability, flex spending and worksite benefits.\n• Assists in developing enrollment materials for new hires / open enrollment, etc.\n• Produces and delivers enrollment information and instructions via email to newly eligible associates (new hires, rehires, PT to FT). Follow up as deadline approaches.\n• Ensures proper set-up of enrollments in HCM and process workflow for new hire enrollments, life events (i.e. marriage, birth of a child etc.) and work events (move from FT to PT, T to PT, etc.). Communicates with employees.\n• Benefits reporting for TPA, broker and GPEC Accounting.\n• Sets up schedules for associates returning from LOA to repay premium deductions.\n• Retiree insurance - determines eligibility, creates initial retiree packages, communicates enrollment data to carriers\n• Completes National Medical Support Notice - Notice to withhold for Health Care Coverage and all requests for information about benefits.\n• Maintenance of retiree insurance program, including creation of information packets and ensuring data is maintained with vendors.\n\nAnnual insurance Open Enrollment\n\nAssist Benefits Manager with preparation of employee materials, and scheduling and promotion of employee education session companywide.\n• Update HCM with changes to text, benefit design, premiums, addition of new benefits, etc.\n• Monitor progress of completed enrollments and produce promotional messaging to employees.\n• Schedule data to the carriers and troubleshoot issues.\n• Participate in company-wide employee education.\n\nCeridian Dayforce (HCM)\n\n• Manages benefit-related data in HCM, including periodic audits, necessary reporting & data collection.\n• Implements set-up changes as needed.\n• Leads decisions on evidence and need-based changes to layout and function\n• Works with Ceridian as needed when errors occur\n• Stay abreast of new HCM functionality / participate in Ceridian training & summits.\n\nEE Communication\n• Provide general guidance to associates who reach out to HR for assistance of any kind.\n\n• First point of contact for benefit-related inquiries from associates. Provide guidance on enrollment, coverage, vendor contacts, processes, etc.\n• Attend monthly NHOB to answer benefit questions and provide back-up support to HR Generalist.\n\nLeaves of Absence\n\n• Main point of contact for Group Leaders and associates on LOAs; facilitates communication, assists with issues, maintains confidentiality.\n• Creates and delivers LOA packets to affected associates.\n• Ensures FMLA, ADA and all other required documents are collected from associates.\n• Liaison with Short-Term / Long-Term disability carrier to resolve any issues.\n\nPROJECTS COORDINATION- Estimated Time Spent = 10%\nHR Communications\nCreates HR-to-company communication series for distribution via email, on-site monitors, intranet, etc.\n\n• Content to include notices about policy changes, upcoming events, tips on benefits, etc.\n• Coordinate assistance with 3rd party on layout and format, as needed.\n\n \nAssists with various HR projects which may include:\n\n• New and revised policies that are being driven by HR\n• GPEC Handbook updates\n• Flu shot / COVID vax clinics\n• Other company supported projects and activities, as requested, such the United Way campaign, Walk for Hope, annual holiday lunch\n\nADMINISTRATIVE: Estimated Time Spent = 15%\n\n Creates / receives invoices for all benefit-related products and services. Ensures accuracy and timely payment. Point of contact for vendors issues on payment, data, etc.\n• Provides periodic and emergency coverage for the main switchboard phone system\n\n \n \nMINIMUM REQUIREMENTS:\nEducation\nTwo-year HR or related degree and at least three years of experience in employee benefits administration, wellness programs and HRIS / HCMs.\n \nExperience\n(See above)\nPhysical\nMust be able to sit for long periods using a PC and monitor\nMust be physically able to travel overnight on occasion to our facility locations\nMust have a valid driver's license and dependable vehicle to occasionally use for business travel\nMust be able to lift on occasions various work items up to 25 pounds.\nSkills / Abilities\nIntermediate to advanced computer skills, including MS Office and HRIS/HCMs or benefit enrollment software. Excellent verbal & written communication skills, and time management. Must have the ability to work independently as well as work as a team player to accomplish HR goals.\n \n \n \n \n \nThis job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.\nGregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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