Ensure that all documents are applicable to current standards & procedures and that they properly represent manufacturing processes and procedures.
Lead and participate in Corrective Action Reporting and investigations. Ensure that Corrective Actions are robust and tested to prevent future recurrence both internally and externally.
Assist in the design and implement preventative and corrective action solutions.
Assist in establishment of ongoing training programs that appropriately reach each person within the organization. The goal of which is to improve quality measurement techniques and to increase awareness of quality throughout the organization.
Ensure that all responsibilities and functions performed are in accordance with company procedures and meet quality standards in place.• Understand the needs of the customer and verify they can be produced within process capabilities
Assist in inspection, First Article Inspection, RMA (Return Material Authorization), and MRR (Material Review Report) processes to ensure accurate and timely completion of quality related activities.
Troubleshoot production processes and issues. Evaluate production capabilities and recommend improvements. Resolve quality and process issues.
Interact with customers to troubleshoot product issues. Understand the needs of the customer.
Resolve customer complaints and nonconformance issues. Complete any associated documentation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
