The Assistant Dockmaster serves as the ambassador for the marina and is the first person with whom a customer will interact. The Assistant Dockmaster is responsible for working with the Dockmaset to ensure the safe mooring of vessels, general operation of the docks, assisting boaters, and maintaining a safe and clean environment throughout the harbor and marina facilities.

Essential Duties and Responsibilities
Oversees the management of berthing, mooring, storage and servicing of boats within the marinaDaily inspection and maintenance to provide a clean and safe facilityManage, train, and supervise dock staffFirst line of customer service for incoming boatsResponsible for daily operations of marina docksSupervise renting of slipsEnsures that boaters observe all marina rules and regulationsAvailability to work overtime when requiredAbility to work weekends and holidaysOther duties as assigned by Manager
Safety and Environmental Responsibilities
Follow SHM Safety and Environmental rules and complete required related training.Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area. Report all accidents, injuries, spills and near misses immediately.
Technical and Physical Requirements
High school diploma or equivalent preferred2-5 years marina experience preferredAbility to work safely around the waterMust be able to swimAbility to lift 50 poundsBasic boat handling skills preferredKnowledge of dock construction and repair preferredKnowledge of basic power tools preferred

Minimum Soft Skills Qualifications
Eagerness to engage in a growing, fast paced, and industry-leading companyConsistently treats others with dignity and respectGenuinely serves others with humility and a positive attitudeFrequently demonstrates a bias toward actionAlways communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholdersFollows policies and procedures while seeking out new and better ways of accomplishing dutiesShows resolve and overcomes difficulties in a positive and productive mannerProvides responsive service to our teammates and membersContinuously puts forth the extra effort to accomplish dutiesDevelop sound conclusions and makes decisions based on analysis of data and understanding of the businessWorks to build high performing teams while taking an interest in teammates professional developmentOrganize, plan and manage teammates and processes efficientlyUnfailing commitment to continuous learning and growthActs with integrity and is open to feedback from all teammatesWillingly coaches teammates through change and leads all situations with positivity

The Company
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #marinacareers

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Additional disclosures available athttps://shmarinas.com/hr-disclosures/.