The Food Service and Beverage Manager is responsible for all food and beverage service for the club.
Essential Duties and Responsibilities
Assists in monitoring and taking corrective action as necessary to assure that the budget’s sales and cost goals are attained.
Assures that effective orientation and training for new staff and professional development activities for experienced staff are implemented.
Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met.
Assures that all standard operating procedures for sales and cost control are in place and consistently utilized.
Helps plan and approve external and internal marketing and sales promotion activities for the food operation.
Helps plan and approve staffing, and scheduling procedures, job descriptions/ specifications for all department staff.
Manages the long-range staffing needs of the department.
Establishes quantity and quality output standards for personnel in all positions within the department.
Ensures that all legal requirements are consistently adhered to, including wage and hour and federal, state, and/or local laws pertaining to alcoholic beverages.
Researches new bar products and develops an analysis of the cost/profit benefits.
Maintains documentation of food service and beverage personnel records.
Implements policies and procedures for food and beverage departments with the Executive Chef.
Monitors the ordering and receiving program for products and supplies to ensure proper quantity and price on all purchases.
Greets guests and oversees actual service on a routine, random basis.
Helps develop wine lists and bottle/glass wine sales promotion programs.
Develops on-going training programs for food service, and bar production/service personnel.
Continually works to ensure correct handling procedures to minimize china and glassware breakage and beverage waste.
Personally handles selected member and guest complaints and advises the General Manager and Assistant General Manager about appropriate corrective actions taken.
Develops interesting ways of promoting club functions in the dining room and lounges.
Maintains responsibility for sales, expenses and profit goals as outlined in the Food and Beverage Department’s operating plans/budgets.
Assists in planning and implementation of procedures for special club events and banquet functions
Weekends, Evenings and Holiday Availability Required
Reports to: Assistant General Manager
Supervises: Event Manager; Dining Room Manager; Sommelier/ This position is exempt from overtime.
Safety and Environmental Responsibilities
Follow SHM Safety and Environmental rules and complete required related training.
Wear proper personal protective equipment as required for the task or work area.
Report all accidents, injuries, spills and near misses immediately.
Technical and Physical Requirements
High school diploma or equivalent required
TIPS certified preferred
3 years’ restaurant management experience minimum
Ability to stand for long periods of time
Ability to bend, stoop, lift, rotate, reach
Ability to lift 50 pounds
Minimum Soft Skill Qualifications
Eagerness to engage in a growing, fast paced, and industry-leading company
Consistently treats others with dignity and respect
Genuinely serves others with humility and a positive attitude
Frequently demonstrates a bias toward action
Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
Follows policies and procedures while seeking out new and better ways of accomplishing duties
Shows resolve and overcomes difficulties in a positive and productive manner
Provides responsive service to our teammates and members
Continuously puts forth the extra effort to accomplish duties
Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
Works to build high performing teams while taking an interest in teammates’ professional development
Organize, plan and manage teammates and processes efficiently
Unfailing commitment to continuous learning and growth
Acts with integrity and is open to feedback from all teammates
Willingly coaches teammates through change and leads all situations with positivity
The Company
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #marinacareers
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/.
