Sommelier at Safe Harbor Peninsula Yacht Club, you will be responsible for enhancing the dining experience by providing expert wine service, advice, and recommendations to guests. Your knowledge of wine, wine pairings, and the art of wine service will play a crucial role in elevating the guest experience and driving sales. You will work closely with the Food and Beverage team to ensure the wine list remains fresh, relevant, and properly stocked.
Essential Duties and Responsibilities
Wine Society: Lead our wine society in different tastings and paired wine dinners throughout the season.
Wine Vendors: Work closely with wine vendors to bring new and different wines in for our members.
Wine Selection & Pairing: Advise guests on wine selections that complement their meal, and tailor recommendations based on their preferences and menu choices.
Wine Service: Ensure proper wine service standards, including opening, decanting, pouring, and serving wine in accordance with established protocols.
Wine List: Assist in curating, updating, and maintaining the dining room's wine list, ensuring a balanced and diverse selection that aligns with the dining room's culinary offerings.
Wine Education: Provide wine education to staff, assisting in training front-of-house team members on wine offerings, proper service techniques, and upselling strategies.
Inventory: Assist with wine inventory, tracking stock levels, and organizing wine storage to ensure the highest standards of quality and safety.
Guest Relations: Build rapport with guests, offering exceptional service and ensuring their needs are met. Handle wine-related inquiries and resolve any issues in a professional manner.
Sales and Upselling: Encourage wine sales through suggestions, pairing recommendations, and promoting wine specials. Maximize revenue opportunities while maintaining a guest-focused approach.
Event Support: Assist in organizing wine-related events, tastings, and wine-pairing dinners, ensuring a memorable and educational experience for guests.
Safety and Environmental Responsibilities
Follow SHM Safety and Environmental rules and complete required related training.
Wear proper personal protective equipment as required for the task or work area.
Report all accidents, injuries, spills and near misses immediately.
Technical and Physical Requirements
High school diploma or equivalent required
Previous experience as a Sommelier, Wine Steward, or in a related role in the hospitality industry preferred.
In-depth knowledge of wines, wine regions, varietals, and food pairings. Certification such as Court of Master Sommeliers (CMS), WSET, or similar is highly desirable. Not required.
Excellent interpersonal and communication skills, with a passion for delivering exceptional service and creating memorable guest experiences.
Ability to manage time effectively, multitask, and stay organized in a fast-paced environment.
Ability to stand for long periods of time
Ability to bend, stoop, lift, rotate, reach
Ability to lift 50 pounds
Minimum Soft Skill Qualifications
Eagerness to engage in a growing, fast paced, and industry-leading company
Consistently treats others with dignity and respect
Genuinely serves others with humility and a positive attitude
Frequently demonstrates a bias toward action
Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
Follows policies and procedures while seeking out new and better ways of accomplishing duties
Shows resolve and overcomes difficulties in a positive and productive manner
Provides responsive service to our teammates and members
Continuously puts forth the extra effort to accomplish duties
Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
Works to build high performing teams while taking an interest in teammates’ professional development
Organize, plan and manage teammates and processes efficiently
Unfailing commitment to continuous learning and growth
Acts with integrity and is open to feedback from all teammates
Willingly coaches teammates through change and leads all situations with positivity
The Company
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #marinacareers
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/.
