At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.
Cincinnati Children's Hospital Has Been Named:
Consistently recognized by U.S. News & World Report as a top 10 children's hospital in the nation
One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
A Top Hospital and Health System for Diversity recognized by DiversityInc
One of the nation's most innovative companies by Fortune in March 2023
An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)
JOB RESPONSIBILITIES
Strategic Planning - Formulates and accountable for, in partnership with 'Site of Care' (SoC) physician and patient services leader, SoC health care delivery strategy and execution, in alignment with the Medical Center. Shapes and executes SoC and organization strategy. Demonstrates strategic and systems thinking in area in SoC and as an organization leader to improve value, differentiate service delivery, and enhance revenue for delivery and growth within and outside our region. Sets strategy with key internal and external partners in support of innovation, anticipating future trends, improving technology and workflow. Facilitates long and short-term planning process. Leads translation of strategic plan to operational plans and tactics to execute delivery.
Operations - Plans, leads, and integrates coordinated resources of the various reporting units in the SoC. Serves as the SoC direct operational liaison to various senior leaders across CCHMC for SoC and promotes the broader institutional success. Ensures SoC operations function is consistently managed and facilitated by operations team members, enabling clinical leaders to operate to top of licensure. Identifies, evaluates productivity, and makes fiscally responsible decisions regarding SoC resource utilization including current and projected finances, materials, human resources, process flow, capital, and space.
Leadership - Provides vision, direction, and leadership for the SoC. Leads collaboration, planning, implementation, problem solving and evaluation efforts for areas of responsibility, both at strategic and tactical levels. Develops a proactive partnerships with key stakeholders (including IS and finance). Coaches and mentors others to enhance professional development of others. Makes goals and requirements clear for each position and provide sufficient training to achieve the desired level of competency. Develops and monitors effective and appropriate strategies and programs to ensure a positive culture. Achieves targeted departmental productivity measures in partnership with Human Resources.
Quality Improvement - Integrates and sustains disciplined execution of quality improvement activities to address micro- and macro-system challenges across the SOC (e.g., consistent application of practice, variation across divisions/units). Leads and implements the disciplined execution of Leader Standard Work across the system with clearly defined KPIs, documenting, establishing system indicators and responding to trends and problems within and across all sites of care. Monitors the health of the system and portfolio of improvements. Leads application of standard work for operations functions including facilities, accreditation/regulatory compliance, supply monitoring/materials management, etc.
Regulatory Compliance/Safety - Creates a culture of safety, continuous improvement, and environmental readiness. Continually assesses and improves the operational performance for care and services provided. Maintains an environment that ensures patient, family, and staff safety. Meets annual safety goals as defined by the organization. Ensures a high level of customer service, including family centered care. Embraces change management through the exploration, development and implementation of evidence-based practice and quality efforts. Identifies best practices as well as deficiencies to share with peers and facilitate improvements. Leads others in the development of corrective action plans to guide needed and sustainable improvements. Ensures business continuity planning.
JOB QUALIFICATIONS
Master's degree in business or related field
10+ years progressively responsible experience
Market Leading Benefits Including*:
Shift Differential, Weekend Differential, and Weekend Option Pay Programs
Medical coverage starting day 1 of employment. View employee benefits here.
Competitive retirement plans
Tuition reimbursement for continuing education
Expansive employee discount programs through our many community partners
Referral bonus program for current staff!
Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQIA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
Physical and mental health wellness programs
Relocation assistance available for some positions
*Benefits may vary based on FTE Status and Position Type
Primary Location
Location D
Schedule
Full time
Shift
Day (United States of America)
Department
Operations Administration
Employee Status
Regular
FTE
1
Weekly Hours
40
Comprehensive job description provided upon request.
Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability.
