Who we are looking for.

As an Privilege Access Management Operations, Officer you will be a member of our highly technical production support team, who supports security for the unstructured data environment. You will be focused on the daily goal of meeting established business Service Level Agreements (SLAs) and/or Service Level Objectives (SLOs) for the bank's internal/external customers, through the utilization of the Enterprise monitoring and triage tools provided. Emphasis on problem resolution, root cause investigation, third level problem detection, vendor engagement, maintenance of event/outage logs and assistance with hardware and software patch/product updates

What you will be responsible for

As Officer you will

• Participate in security incident response activities related to privileged access.


• Investigate security incidents involving privileged accounts, coordinate response efforts, and implement necessary remediation measures.


• Develop and maintain PAM policies, standards, and procedures.


• Stay up to date with evolving PAM technologies, industry trends, and regulatory requirements related to privileged access.


• Provide 24x7 coverage in handling major incidents along with application

These skills will help you succeed in this role.

• Excellent PAM design, implementation, and support experience


• Project Management


• Ability to work within Production Management


• Flexibility in working in shifts and weekends

• Bachelor's degree


• Any PAM related certifications preferred.

• 8+ Years of IT experience with minimum 4 years' experience with CA PAM Privileged Access Management (PAM) Architecture, Design and Server onboarding


• Strong working knowledge of CA PAM core architecture, vault management, password management, policy management, integrating Servers, application password management using CA PAM


• Willing to work in 24x7 work environment.


• Excellent communication and presentation skills


• Preferable working in Production support team


• Strong knowledge of Privileged Access Management principles, practices, and technologies, including privileged account management, session monitoring, and credential vaulting.


• Familiarity with industry-leading PAM solutions such as CyberArk, Beyond Trust, or Thycotic.


• Experience with access control mechanisms, least privilege principles, and role-based access control (RBAC)


• Experience of CA PAM solution architecture, solution build, deployment, and ongoing Server onboarding process


• Should have deep knowledge of CA PAM deployment in DR environment and experience of onboarding.

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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