Work Location: Boston, Massachusetts Shift: No Department: HC-NA-HDB US Value and Access Recruiter: Sarah Ellis
This information is for internals only. Please do not share outside of the organization.
Your Role
The UnitedHealth Group (UHG) Corporate Account Director (CAD) is the EMD Serono corporate lead for United Health Group, its various health care entities, and additional accounts based on market needs. Key entities but not limited to include: Emisar, OptumRx, and UnitedHealthcare. This includes leading a cross functional account team or taking direct responsibility for downstream health plans including all books of business (e.g., Commercial, Managed Medicaid, Medicare, Health Exchange). This role has a key U.S. Commercial role in developing, enriching, and expanding enterprise-level sales and business-to-business relationships with UnitedHealth Group.
Key Responsibilities:
Develop and engage with key decision makers across the UHG Enterprise.
Develop, implement, and regularly measure strategic account plans tailored to achieve mutually beneficial objectives with cross-functional customer and internal stakeholders.
Proactively manage business relationships by understanding current and future trends within assigned customer segments.
Develop the business case and lead negotiations and manage contracts with the UHG Enterprise, balancing cost/benefit considerations related to discounts, rebates, and allowances.
Responsible for securing target access, account pull through execution, and accelerate demand with sales teams.
Collaborate with internal therapeutic areas, patient support centers, and analytics teams to optimize program objectives for existing and new products.
Provide key insights and information to internal cross-functional EMDS teams to identify trends, measure performance indicators, and pinpoint gaps and opportunities.
Drive innovation and explore new strategies to meet evolving market demands, particularly in a budget-constrained environment.
Who You Are Minimum Qualifications:
Bachelor's degree required; MBA or advanced degree preferred.
7-10+ years of experience in U.S. bio-pharmaceutical or healthcare sales and account management, including:
4+ years in account management leadership demonstrating outstanding results.
Preferred Qualifications:
Proven executive and business-to-business selling experience.
Successful negotiation of large contracts.
Experience in niche markets and hyper-competitive environments, along with complex sales, distribution, and reimbursement channels.
Familiarity with Neurology, Oncology, and/or Fertility products and their clinical environments.
Strong strategic thinker with the ability to anticipate trends and develop competitive, account-specific strategies.
Exceptional oral, written, and group communication skills.
Strong negotiation, facilitation, and presentation skills.
Proven leadership and management abilities, including influencing without direct authority.
Client-driven with a talent for relationship-building, issue resolution, and effective presentations.
Travel Requirements:
Domestic travel up to 50%, with potential for increased travel during product launches or contract negotiations. This highly visible position reports to the VP, Head of US Value and Access and requires collaboration with multiple internal and external stakeholders in a matrixed environment. The ideal candidate will be innovative, creative, and diligent in pursuing access and reimbursement for EMD Serono products while achieving favorable profit margins and formulary positions across all therapeutic areas.
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.
