Job Description:

Location: Tucson, AZ

Description:

Title : Teller



Location
: Tucson, AZ 85701



Contract : 3 + Months




Job Description




Project Overview:



We have a need for a Bank Teller at the Catalina Foothills Office, while an employee is out on leave.



Contractor's Role:




Client Servicing


• Provide exceptional service to clients, COIs, vendors, partners and prospects in a professional and respectful manner with every interaction.

• Greet clients and visitors by making eye contact and using their name, when known. Phones are answered promptly using a professional tone.

• Ensure the execution and/or submission of daily client account servicing activities is completed in a professional, timely and accurate manner while adhering to all banking policies and procedures.

• Initiate Service Request or process all money movement transactions accurately and timely in accordance with the WM Asset Transfer Standards.

• Client issues are handled with sensitivity and a sense of urgency.

• Strong knowledge of Private Passport providing clients with available services and / or referring to a Banker for additional support.

• Seek advice and guidance from your manager, Partner Support Services or Regional Banking Administration, following the chain of command, when issues arise and it is uncertain whether a proposed course of action will adhere to the bank's procedures, and protocols as well as regulatory and compliance standards.



Office Operations and Administration



• Carry out all directed administrative duties required to deliver exceptional service to clients and partners, which may include but not limited to providing telephone/reception coverage, photocopying, scanning and mailing.

• Demonstrate a proficient use of all systems and applications required to efficiently and flawlessly execute teller activities.

• Accurately complete CTR's and MIEL's and submit within required timeframe.

• When assigned, assist clients with access to Safe Deposit Boxes ensuring proper procedures are followed.

• Perform opening / closing functions through the teller system as required.

• Balance Cash Drawer daily maintaining satisfactory balancing record as documented within the Teller Difference guidelines.

• All cash transactions are processed utilizing the cash count tool, within the teller system, as outlined in policies and procedures.

• Balance dual cash drawers, (i.e. Cash Vault, ECD, Coin Vault) according to procedures.

• Teller work is properly secured at the end of the day and placed under dual control. Work is prepared and sent to Iron Mountain monthly.

• Ensure proper procedures are adhered to when handling Temporary Safekeeping items, including proper completion of Client Release Receipts and Safekeeping logs.

• When assigned, audit certifications are completed timely to ensure compliance with the bank policy and procedures as required under the Branch Audit Certification program.

• Participate in administrative assignments and special projects, as directed by your manager

• Stay abreast of the latest enhancements to client Partner and Client technology and/or systems in order to maintain highest standards of administrative and operational efficiencies



Qualifications:

• Previous banking or cash handling experience: 1-2 years

Daily Tasks & Responsibilities:

• Accepts, approves, and processes transactions for clients within specified limits.
• Receives deposits for credit to client accounts, cashes checks, processes savings deposits or withdrawals, receives loan payments, and issues cashier checks.
• Balances the cash transactions for the unit, including the cash drawer.
• Identifies fraudulent transactions, forgeries, and counterfeit bills according to established procedures.
• Communicates regularly with personal bankers, and partners in various areas of the bank - to process transactions, refer new business, request account or product information, and to investigate fraudulent transactions

Contact: skhan03@judge.com


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