Support daily use of and enhancements to existing SharePoint sites.
Analyze, design, develop, and document new SharePoint sites as needed.
Assist in the development of an enterprise strategy and framework for the ongoing use of SharePoint and the integration of SharePoint with other communication and collaboration vehicles.
Ensure the creation and review of designated project deliverables.
Provide demonstrations and training as needed during project development, testing, and deployment. (
Document code development and related workflows.
Provide design, troubleshooting, and end user support of SharePoint applications.
Provide management reporting as designated.
End-User Support of SharePoint Applications a. End user support tasks involve helping users resolve technical issues and providing guidance. b. Tasks may include, but is not limited to, the following:
Troubleshooting Issues (e.g., Diagnosing and fixing software problems reported by users).
Account Management (e.g., Assisting with account setup, password resets, and access issues).
User Training (e.g., Offering training sessions or resources on using software tools effectively).
Documentation (e.g., Creating and maintaining user manuals, FAQs, and troubleshooting guides).
Remote Support (e.g., Using remote desktop tools to resolve issues directly on the user's machine).
Feedback Collection (e.g., Gathering user feedback to improve services and support).
Incident Reporting (e.g., Documenting issues and resolutions for future reference and analysis).
Escalation (e.g., Identifying issues that require higher-level technical support and escalating them accordingly).
System Monitoring (e.g., Keeping an eye on system performance and user activity to preemptively address issues).
Patch Management (e.g., Ensuring software and systems are up to date with the latest patches and updates).
Onboarding Support (e.g., Assisting new users with their initial setup and orientation).
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .
