Job Description

Computer World Services, Corporation (CWS) is seeking an exceptional candidate to serve as Computer Network Defense -SME for the US Army Regional Cyber Center - Continental United States (RCC-CONUS) program responsible for performing non-personal Information Technology (IT) Services and support requirements. RCC-CONUS is responsible to operate, manage, and defend the Army's NIPRNet and Secure Internet Protocol Router Network (SIPRNet) CONUS portion of the GIG, and the NIPRNet and SIPRNet DoDIN-A. The RCC-CONUS functions as part of a larger joint environment, responding to the Theater Combatant Commanders, the ARCYBER, and the Army Cyber Command's Army Cyberspace Operations and Integration Center (ACOIC), which operates the GIG in support of Department of Defense (DoD) operations around the world. Services include Network and System Modernization, Cyber Defensive Operations, Defensive Cyber Assessments, Defensive Cyber Infrastructure Support, Threat & Data Analytics, DoDIN Operation Support, Network Management, Systems Management, IT Lifecycle Management, IT Service Management (ITSM), Portfolio/IT Investment Management, and Theater Operations and Service Desk support.

The candidate will support daily responsibility for managing DODIN-A networks to ensure network remains operational, supporting Warfighter operations/missions.

Key Tasks and Responsibilities

• Responsible for monitoring, securing, and remediating network issues IAW with Appendix C ITIL, Key Performance Indicators and Metrics Process Plans.


• Responsible for automating network monitoring using automated tools and processes such as automated fault notification, dashboards, where possible to make issues identification proactive and near-real time to expedite issues resolution and optimize services delivery for the network.


• Provide proactive measures to improve the quality of network services including trend analysis, problem management and preventive maintenance.


• Assess the quality of services to include the routine assessment of network health, utilization, and performance.


• Provide trend analysis reports, device/network access reports as required.


• Apply expertise in system administration and Networking disciplines to meet emerging needs and challenges.


• Provide requirements for CND Common Operational Picture (COP)-a distributed capability that provides local, intermediate, and DoD-wide visual situational awareness of CND actions and their impact.


• Manages and executes first -level responses and addresses reported or detected incidents.

Education & Experience

• BA /BS or an MA/MS preferred from an accredited university (required)


• Minimum of 12+ years of related IT experience (required)


• Substitution Allowance (MA/MS with 10+ years' experience can be substituted for above requirements)

Certifications

• Desired: CSSP-IS


• Required: IAT II

Security Clearance

• Top Secret/SCI clearance (Required)


• US Citizen or permanent resident

Other (Travel, Work Environment, Administrative Notes, etc.)

• Travel to CONUS and OCONUS locations to meet mission requirements and undergo training maybe required. The support outside Fort Huachuca, AZ including OCONUS if required, will be designated as TDY.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at

DoD 8570.01.M: