Location: Eden Prairie, MN 55344 Pay Rate: $20.00/hour Schedule: Monday - Friday, 8:30 am - 5:00 pm, with 2 Saturdays required per month (November 30th and December 7th)
Mandatory In-Office Days - Non-Negotiable: Must be available to work every Friday and Saturday listed below. Overtime pay is provided for any hours exceeding 40 per week.
Friday, November 29th (Black Friday)
Saturday, November 30th
Saturday, December 7th
How to Apply: Apply directly to this position and upload your resume with accurate contact information and most recent employment.
Recruiter: Kim 651-461-0183 or
Job Responsibilities:
Handle a large volume of inbound calls and inquiries related to holiday items such as Christmas lights, artificial trees, and other seasonal decorations.
Understand customer needs by using a script and ensure a high level of satisfaction.
Adhere to established communication standards, policies, and guidelines.
Resolve customer concerns and complaints professionally.
Requirements:
Strong verbal and written communication skills.
Accurate grammar and spelling are critical.
A customer-focused attitude with the ability to adapt to various customer personalities.
Capable of multitasking, prioritizing tasks, and managing time effectively.
Prior call center experience or strong phone experience
Roth Staffing Benefits during contract period:
United Healthcare benefits offerings including Limited Medical Plans, including a Minimum Essential Coverage (MEC) component with additional benefits, Limited Pharmacy Plan, Enhanced Hospital Indemnity Protection
Dental Plan & Vision Plan
Accident Indemnity & Critical Illness Indemnity
Life Insurance & Short-Term Disability
Earned Safe & Sick Time
401k eligibility
Holiday pay accrual
Annual Bonus eligibility
Click here for 2024-2025 UHC Benefit Summary Guide.pdf & UHC Benefits Rates.pdf
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
