Job Description:

Category:: Civil Service

Subscribe::

Department:: Administration

Locations:: Schenectady, NY

Posted:: Oct 1, 2024

Closes:: Oct 15, 2024 - 11:59 PM EDT

Type:: Full-time

Position ID:: 181657

About SUNY Schenectady County Community College:

SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training and workforce development to a diverse population in a student centered environment. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. SUNY Schenectady County Community College offers an excellent benefit package including health care with dental and vision coverage, a choice of retirement systems, a deferred compensation benefit, an on-site child care program and Montessori School, professional development opportunities, and health club membership. We take pride in being an urban campus with a small town feel.

SUNY Schenectady is dedicated to cultivating an environment that celebrates diversity, prioritizes inclusion, and insists on equitable access. Diversity, equity, and inclusion is central to our vision and mission; we know that to foster a sense of belonging and preserve connectedness, we must create and maintain working and learning spaces that welcome, respect, and appreciate difference. SUNY Schenectady provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Applications from minorities, women, veterans and persons with disabilities are encouraged.

Job Description:

SUNY Schenectady County Community College seeks a full-time Senior Reservation Specialist in our Hotel, Culinary Arts and Tourism Division. This is a competitive **provisional civil service position that involves the responsibility for controlling and booking reservations for the student run hotel, Casola Dining Room and reserving all banquets that are conducted by the Banquet Management and Operations and Quantitative Food classes. The incumbent establishes office procedures, implements policies and procedures, resolves day-to-day operational problems, organizes and coordinates the administrative activities in the department. The incumbent performs a variety of complex and confidential secretarial and hospitality duties for a department. The work is performed under the general supervision of the department head with leeway given for carrying out the details of the work. General supervision may be exercised over a variety of clerical employees. This position differs from that of Reservation Specialist by virtue of broader project and/or supervisory responsibilities as well as greater independence in carrying out tasks. The incumbent does related work as required.

Typical Work Activities:

• Relieves department head of office and restaurant details by making appointments, receiving calls and dealing with problems that occur;


• Screen calls to the department head and responds appropriately;


• Arranges conferences, interviews and assembles and coordinates background materials for meetings and interviews;


• Develops and maintains direct marketing data base of guests, sending out restaurant menus and taking reservations;


• Books and reserves all banquets conducted by the Banquet class, special events and campus fund raising activities;


• Shows potential guests the rooms that the banquets will be held in;


• Quotes prices and collects final payments for banquets;


• Works with the department in booking of special events such as Italian, German and French buffets, as well as fund raising vents in the department;


• Monitors and tracks status of program activities;


• Acts as a liaison between hospitality employees and the department;


• Disseminates information to faculty as to office procedures;


• Orders text books, prepares department budget, and orders supplies;


• Opens, reviews, sorts and distributes mail in accordance with staff assignments;


• Designs and maintains correspondence files;


• Distributes menus, answers all questions about availability of dates, menus and details for the banquet;


• May operate a micro-computer or remote computer terminal or similar computer equipment in the performance of daily work activities;


• Performs a variety of related duties as required.

Requirements:

Full Performance Knowledge, Skills, Abilities and Personal Characteristics:

Thorough knowledge of office terminology, procedures and equipment; thorough knowledge of the operation of a hospitality department; good knowledge of business arithmetic and English; good knowledge of the organization, functions, laws, and regulations of the agency; ability to handle office details independently including the operation of a reservation system for a restaurant; must be detail oriented; ability to operate word processing equipment of job related equipment; ability to interact in a professional manner in dealing with the public and hospitality employees; ability to establish effective working relationships with a variety of people at all levels; personal integrity necessary to maintain confidentiality pertaining to office matters.

Minimum Qualifications:

(A) Graduation from a regionally accredited or New York State registered college with an associate's degree and two (2) years of hospitality experience, OR

(B) Graduation from high school or possession of a high school equivalency diploma and five (5) years of experience as defined by the limits of (A) above.

(C) An equivalent combination of training and experience as defined by the limits of (A) and (B) above.

Residency Requirement:

Must be a Schenectady County resident.

Special Information:

• VISA sponsorship is not available for this position


• Offers of employment will be conditional based on the successful completion of a background check


• Hours for this position are: Monday - Friday 8:30am- 4:30pm

** Provisional appointments may be made to positions in the competitive class if no list of eligible candidates exists. All provisional appointees are subject to passing a competitive examination and be reachable on any list established as a result of such an examination.

Additional Information:

Salary: $47,557/year, (Grade 11, Step 1)

Application Instructions:

Applications will be accepted until October 15, 2024.

If you are interested in applying for this position, please submit a Civil Service Application and three (3) professional references by mail or in-person to:

Office of Human Resources

SUNY Schenectady County Community College

78 Washington Ave.

Schenectady, New York 12305

OR

Schenectady County Human Resources Dept.

County Building, 620 State St., 2nd Floor

Schenectady, New York 12305

OR

You can submit by email to humanresources@sunysccc.edu.

Before completing the application, review the job description and verify that you meet the minimum requirements, including a residency requirement. The Civil Service application must be completed in its entirety to be accepted. Attaching a resume is acceptable but it does not replace completing Section 13 of the Civil Service Application. The description of duties should be relevant to the position you are applying for. Before submitting your application, please ensure the correct title of the position is on the top of the first page of the application.

Applications will not be accepted if submitted after the application deadline.

CAMPUS SAFETY REPORT

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here.

SUNY Schenectady is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United Stated and to complete the required employment eligibility verification form upon hire.

URL: sunysccc.edu/About-Us/Office-of-Human-Resources/Civil-Service-Vacancies.html

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