Job Description:

From Fivetrans founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. Were proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies. Were looking for a Systems Engineer, Business Applications who will play a key role within our G&A Systems Engineering team helping to drive our corporate and legal systems initiatives.

As part of our Business Systems Engineering team, you will be responsible for providing the day to day support for our corporate and legal systems. You will have expertise in task and project management systems such as the Jira platform, and a desire to play a key role on our Jira implementation team as our first Jira Administrator at Fivetran. You will also have the desire to branch out beyond Jira, and assist with our knowledge management solution, Slab, as well as being our primary point of contact for all Legal Systems efforts. You will be able to offer up your technical expertise to identify, analyze and develop solutions to complex business problems. You will play a key role in the maintenance, configuration and optimization across the systems you support. Our ideal candidate will possess in-depth knowledge across the various modules within Jira, while also having an open mindset to expand their systems toolkit.

This is a full-time position based out of our Oakland office.

Technologies Youll Use

Jira, Slab, and Ironclad are examples of systems that you may encounter day to day. More importantly, were looking for someone who is willing to explore and learn new solutions and become the local expert in those.

What Youll Do

• Think broadly about processes and their dependencies, and create well-designed solutions beyond the immediate opportunity
• Lead the configuration and customization of our Systems to align with business processes and requirements, inline with Fivetrans Feature Development Life Cycle
• Support configuration testing activities including UAT to E2E in close partnership with the business
• Support the day to day of our corporate and legal systems, focusing on custom configurations, reporting, and native integrations
• Troubleshoot any issues that arise, establishing the root cause and implementing a fix within a timely manner
• Ensure Jira is kept up to date by managing patches and upgrades
• Create and maintain detailed documentation of system processes, configuration, and technical design
• Collaborate closely with internal stakeholders across the organization to understand business needs
• Assess Corporate and Legal workflows and identify opportunities for process improvements and automation
• Assist in developing overall Corporate and Legal roadmap recommendations

Skills Were Looking For

• 5+ Years of Jira Administration experience
• Ability to translate business requirements into technical solutions
• Strong understanding of Agile project management methodologies.
• Thinking as the end user first, focused on the experience and UX customization
• Experience implementing Jira at a very R&D heavy organization
• Solid understanding of Jira system configuration including Jira Automation, scripting, and Jira Query Language
• Familiarity with Jira integrations such as Github
• Eager to learn and stretch beyond your comfort level
• Strong communication skills
• Attention to detail

Optional Bonus Skills

• Atlassian Certified Jira Administrator, Atlassian Certified Jira Project Administrator, Atlassian Certified Jira Service Management Administrator, Atlassian Certified in Managing Jira Cloud Projects
• Experience as a software engineer / systems analyst, or as a systems engineer applying software development principles to internal systems
• Experience with related corporate systems, such as Github, Carta, Ironclad, Coupa, Aha - we work cross-functionally and youll encounter these from time to time
• Public company experience and a working understanding of system and process controls.
• Proficiency in general-purpose programming languages, SQL, and general data literacy.

The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process.

This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable.

Pay Range$149,927.34—$179,920 USD

Perks and Benefits

• 100% employer-paid medical insurance*
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

Were honored to be valued at over $5.6 billion, but more importantly, were proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetrans culture and what its like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Equal Opportunity Employer, including disability/protected veterans

PI251010313

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