Summary:



Allyon, Inc. is an established IT and Healthcare Services firm and we love what we do! It makes our day when we are able to help talented individuals achieve their career goals while at the same time helping our clients build quality teams. If you are interested in joining the Allyon Team, please apply or submit your resume for review today!



Job Title:



Software Technical Trainer



Location:



Springfield, VA



Duties and Responsibilities:



• Provide training support for the staff of Members of Congress who are customers using our proprietary CRM product, Intranet Quorum (IQ).


• Most if not all training will be delivered virtually from our Springfield office or via remote work from home using remote presentation tools such as Web Ex.


• May be asked to deliver training in a customer office space.


• Strong communication, customer service, and organizational skills.



Minimum Requirements:



• Minimum of Six months to 1 year of experience providing training to groups of at least 3 or more people


• Advanced communication ability both written and verbal.


• Professional demeanor and engaging presentation skills.


• Self -disciplined in organizing and prioritizing work and providing follow-up and accountability for assigned tasks customer requests.


• Advanced knowledge of using Microsoft Office tools for scheduling, task management, email (Outlook), and documentation (Word). Knowledge of Excel spreadsheets a plus.


• Ability to troubleshoot issues with browser settings (IE, Chrome, Edge, Safari), Windows OS and Mac to address technical challenges during remote training.


• Technical aptitude to rapidly learn and understand our proprietary CRM product.


• Experience with WebEx or other remote presentation software application required.


• Must be able to obtain the equivalent of a public trust clearance once hired. Must be an authorized US worker.



Other:



• Experience writing documentation or 'how-to' guides


• Knowledge of Congressional office staff roles and office processes.


• Experience or knowledge of using a CRM product or Intranet Quorum (IQ) software.



What we Offer:



• Competitive pay and benefits


• 401k eligibility after 6 months, including company match


Allyon, Inc. is an equal employment opportunities (EEO) employer and terms of employment are without regard to race, color, religion, sex, national origin, age, disability, or genetics. Allyon, Inc. complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment.