The Senior Systems Administrator will be responsible for defining specifications for operating systems applications and modifies/maintains existing applications. In this role, the Senior Administrator designs, installs, maintains, and administers infrastructure including hardware, software, and various configurations. The Senior Administrator will design and deploy systems based on business/user requirements. In addition, the individual guides and mentors a team of Systems Administrators in O&M and daily operations of client server (Hybrid Cloud) government enterprise environment.
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Responsibilities
Serves as server team lead
Coordinates efforts between teams on deployments and remediation activities. Heavy client interface
Implements, supports, and maintains the organization's systems infrastructure, including the implementation and design of hardware and software
Researches, plans and initiates system and server upgrades or decommissioning as required
Provides technical support for staff and back-end system users
Reviews and troubleshoots system error logs and user-reported errors escalated from service desk team
Manages user access to systems
Maintains server system deployed architecture, diagrams and inventory
Troubleshoots and resolves issues, provides reports and recommendations to management on an ongoing basis
Responds and troubleshoots end user issues escalated from the service desk
Manages daily server team ticket queue and VIP escalations
Manages user endpoint (Laptop) images as well as image deployments
Manages Windows Active Directory group policy deployment to support new security standards, application deployment and issue remediation
Manages and Supports O365 tenancy and Exchange On-line
Respond to and remediate weekly security vulnerability scan findings
After hours VIP support and off-hours project or patching work required
Create and maintain any major outage after action reports
Performs other tasks as required by OSC and the Government contracting office
Required Qualifications
Undergraduate degree or equivalent combination of education and work experience
Minimum 8+ years of hands on IT experience
Must have IAT Level II Baseline Certification-minimum Security+