We're currently supporting a North County company in their search for a Customer Service Representative!
Job duties include:
Interact with customers to address their concerns, questions, and needs.
Answer customer phone calls and emails.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines and policies.
Go the extra mile to engage customers.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
