Dispatch - Support at Sweeping Corporation of America, Inc. in St peters, Missouri

Job Description:

JOB TITLE: Dispatch 

JOB SUMMARY:  

The dispatcher's job is to route and schedule drivers to deliver sweeping and other SCA services per customer specifications.   

WHY SCA? We offer: 

• Competitive wages 


• 401K plan


• Health, dental, vision, and life insurance 


• Paid time off (vacation, holidays, sick time)


• The knowledge that you are working for the industry leader 


• A great place to grow your career: training, promotion and career paths, and advancement 

JOB DUTIES AND RESPONSIBILITIES  

• Analyze the most efficient routes with drivers to target cost-effective delivery of service options that meet customer requirements.  


• Daily review of work orders to coordinate resource deployment.   


• Monitor daily driver logs for errors or violations of company procedures.  


• Monitoring drivers' working hours and equipment availability. 


• Monitor driver progress, process orders, and manage driver concerns.  


• Answer phones and dispatch instructions when drivers need assistance.   


• Review previous days/weeks’ services completed to validate delivery. 


• Work with billing to ensure a record of services backup for invoice creation/generation. 


• Use of computer software and excel for efficient routing, scheduling, and verification.  


• Maintain awareness of the weather at all your drivers' locations to flag potential issues.   


• Dispatch drivers with knowledge of DOT regulations to ensure drivers are compliant and safe on the job. 


• Maintain all records. 


• Use good judgment in decision-making and escalate issues as appropriate. 


• Other duties as assigned.  

 JOB REQUIREMENTS  

Required:

• High school diploma or equivalent. 


• 3-5 previous experiences as a dispatcher or related role. 

Preferred 

• Dispatch or scheduler experience in the transportation industry. 


• Excellent time-management skills.  


• Ability to work in high-pressure situations and fast-paced environments. 


• Strong organizational abilities 

 PHYSICAL AND MENTAL REQUIREMENTS NECESSARY TO DO THIS JOB  

• Operate computer, keyboard, and phone.  


• Ability to communicate concisely over the phone


• Ability to sit for long periods.  
  
   

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