Manager-IT Business Systems at Tallgrass MLP Operations, LLC in Lakewood, Colorado

Job Description:

JOB DESCRIPTION

Primary purpose:

The Tallgrass Energy Partners IT group is looking for an IT Business Systems Manager to oversee the Data and Analytics team. This team consists of developers, system administrators, and technical analysts who are responsible for providing developing, supporting, and administering third-party applications, managing data and providing insight and analysis.

Manages a team of developers, system administrators, and technical analysts responsible for the management of data and delivery of insight. Allocates team resources and monitors team progress to ensure internal customer needs are met in a timely fashion. Oversees deliverables and ensures quality of results. Coordinates with other teams to identify and implement new solutions to support business function at effective cost. Reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first-level manager. Ensures that project/department milestones/goals are met and adheres to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 7+ years' experience in the related area as an individual contributor. 3+ years supervisory experience may be required.JOB REQUIREMENTS:

Minimum requirements:

Education:

• Bachelor's degree from an accredited institution in Information Systems, Computer Science, Business Analytics, Business Administration, or a related discipline.


• A minimum of ten (10+) years direct work experience in IT or a related discipline may be considered as a substitute for a degree.


• MBA or MIS preferred.


• Experience/Specific Knowledge:


• 3+ years in an IT leadership role, preferably in a team environment with diverse applications


• Demonstrated leadership experience growing team members' skillsets thus realizing improved business performance.


• Very strong technical resource with deep hands-on experience implementing, supporting, and administering:


• Extract-Transform-Load tools across a complex technical ecosystem; Talend experience preferred.


• Data management and analysis solutions enabling a public cloud-based Data Lake (data warehouse), Business Intelligence (BI) solutions for self-service reporting, advanced analytics services for advanced/statistical analysis; MS PowerBI, MS Azure, MS Azure Analytics Services experience preferred.


• Highly stylized and formatted reports meeting regulatory and customer requirements; SAP Business Objects experience preferred.


• Robotic Process Automation (RPA) delivery of automation to obviate repetitive manual activities; UI Path experience preferred.


• Multiple, concurrent streams of near real-time telemetry across multiple lines of business; OSISoft Pi experience preferred.


• Advanced knowledge of PL\SQL or T-SQL development


• Advanced knowledge of Java and .Net


• Advanced knowledge of networks, firewalls, and network segmentation.


• Experience managing a budget across a large portfolio of projects and application support.


• Experience managing a diverse vendor ecosystem.

Certifications, Licenses & Registrations:

• Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers (for travel)


• PMP or Scrum Master certification preferred.

Competencies, Skills & Abilities:

• Must be customer service oriented.


• Strong leadership skills with proven ability to build and lead great teams.


• Analytical thinkers are able to utilize functional understanding of the various components of systems in conjunction with technical knowledge to identify effective and efficient problem resolutions.


• Excellent organizational, time management and communication skills; must communicate effectively with all levels of company personnel.


• Ability to work well both individually with minimal supervision and in a team environment where the sharing of knowledge is highly regarded and expected.


• Ability to multitask effectively and meet deadlines.


• Good interpersonal skills with demonstrated ability to communicate systems requirements verbally and in writing.


• Must be able to perform all essential and marginal functions of the job.


• Must be able to work with a team, take direction from management, adhere to required work schedules, focus attention on details, and follow work rules.


• Ability to successfully perform multiple tasks with strict deadlines.


• Must be able to organize and prioritize work.

Physical Demands:

All physical requirements listed below are those that may be necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting; standing; walking or moving throughout facility; driving; talking; seeing (specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus); hearing; feeling; bending or stooping; squatting or crouching; reaching; kneeling; pushing; pulling; lifting to 25 lbs.


• Minimal safety hazards; general office working conditions (office environment only)

Working Conditions:

• Required to carry a company subsidized cell phone and be available to respond during working and non-working hours.


• Occasional travel may be required.


• The successful candidate will be required to clear a drug screen and a complete background check, including credit reports for certain positions, after an offer has been extended and prior to being employed

Supervisory Responsibility:

• Leading a team of 7+ direct reports.

PREFERRED EDUCATION, EXPERIENCE, CERTIFICATIONS, COMPETENCIES, SKILLS, & ABILITIES:

Above the minimum requirements, not required but advantageous in this position:

• MBA or MIS preferred.


• PMP or Scrum Master certification preferred.

Compensation:

The salary range for the role is $140,000-$170,000/yr.

OTHER RESPONSIBILITIES:

The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned.Essential duties and responsibilities:

• Leads the team, including hiring, training, scheduling work assignments and conducting evaluations.
• Guides the work, including conducting regular technical reviews, post project retrospectives, root cause analyses on issue remediation, and adherence to scope, schedule, and budget.
• Develop and implement effective project plans and ensure project milestones and cost objectives are met.
• Strategic planning aligning technical strategy to business capability enablement.
• Business Relationship Management providing consultative engagement to business stakeholders.
• Financial planning and budgeting on both a long-range plan (LRP) and annual operating plan (AOP) basis
• Career development and pathing for all members of the team directly, indirectly for Enterprise
• Vendor management driving best performance metrics with vendor partners.
• Negotiate, write, and report on internal and external service level agreements.
• Provide risk assessment. Implement and maintain system management and monitoring tools.
• Develop framework to assess new technologies, evaluate for viability.
• Implement security standards, procedures, and guidelines for multiple platforms.
• Monitor response times, evaluate user satisfaction levels, and make recommendations for improvement.
• Manage process for communicating outage/emergency activities to the organization.
• Ensure the adherence to change control procedures.
• Work with the application team and software vendors to address related issues and application upgrade activities.
• Complete all applicable documentation and recordkeeping.
• Provide after-hours support for escalated issues.
• Engage varied stakeholders with tact, courtesy, and professionalism.
• Speak clearly, both in person and by telephone, using a high level of speaking and listening skills
• Maintain a regular, dependable attendance and a consistently high level of performance.
• Work non-traditional hours as needed.
• Maintain a high regard for personal safety, for the safety of company assets and employees, and the public.
• Other daily, weekly, monthly, or special project duties as identified and defined.
• Other duties as assigned.

ABOUT US

Tallgrass was named one of the 2023 Top Workplaces USA and highlighted in Colorado's Top Workplaces for the past seven consecutive years. Tallgrass is a leading energy infrastructure company focused on safely, reliably, and sustainably delivering the energy and services that power our nation and enable our quality of life.

At Tallgrass, we value our teams and strive to create an environment where employees feel respected, and their contributions are valued. We aim to support employees' physical, mental, and financial well-being through a comprehensive Total Rewards Program.

• Industry competitive pay
• Health insurance package options that include Flexible Spending & Health Savings Accounts
• Infertility Coverage
• Parental Leave
• 401(k) with up to a 6% match that vests immediately plus an employer discretionary contribution of up to 4%
• Wellness Programs and Mental Health Resources
• Employer-paid life insurance, short-term disability, and long-term disability coverage
• Critical Illness & Accident Insurance
• Vacation, sick days, paid caregiver leave, volunteer and bereavement paid time off
• Identity theft protection
• Annual discretionary bonus
• Generous Tuition Reimbursement Program
• Company-paid holidays and floating holidays
• Company vehicle (if applicable)
• Employee discounts; vehicles, tires, cellular plans, and more
• Networking and employee engagement events
• Personal development to grow your career with us based on your strengths and interests

Application Deadline: Recruiting timelines vary by position; however, all Tallgrass positions accept applications for at least five business days from the posting date. This position is open and still accepting applications.

Compensation: Compensation ranges are provided in good faith based on what we anticipate when researching wages for this position at the state and national levels. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.

Notice to External Search Firms: Tallgrass does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Tallgrass property; therefore, Tallgrass will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Approved vendors may be invited to refer talent for specific positions at Tallgrass's request only. A fully executed agreement with Tallgrass must be in place and current in these cases.

EEO Statement: Tallgrass complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Tallgrass does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status, or other status protected by law.

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