Job ID: 2025-1964 Type: Regular Full-Time # of Openings: 1 Category: Facility Management Phoenix, AZ 85003
Overview
An Area Manager at Velociti Services will ensure that the contractual cleaning requirements are met to client’s satisfaction and within budgetary limit and is responsible for the cleaning operations of an assigned group of client accounts.
Responsibilities
Duties / Responsibilities:
Train and manage employees and vendors to ensure all client processes, procedures, guidelines, regulations, and expectations are adhered to as efficiently as possible
Serve as liaison between clients and Velociti Services departments / divisions
Actively promote OTJ work and ensure the process is completed through to invoicing and payment
Ensure site has consumables and working equipment needed to perform cleaning tasks
Examine work completion in accordance with contract deliverables
Monitor quality control throughout assigned facilities
Sustain focus on safety through onsite observations and/or inspections
Other duties as assigned or requested
Qualifications
Required Skills / Abilities:
Valid driver’s license
Must speak and understand English and Spanish
High School or GED
Knowledge of custodial/commercial cleaning
Janitorial industry knowledge preferred
Ability to manage multiple locations
3 years of customer service experience
PC literate – understanding of how to use technology as a tool
Ability to communicate with all levels within a client’s management structure
Good team player and manager
Exudes credibility and be able to influence
Excellent verbal and written communication skills
Excellent organizational and leadership skills
An eye for detail
The ability to work well both as part of a team and on your own
Ability to prioritize tasks and to delegate them when appropriate
Ability to act with integrity, professionalism, and confidentiality
Accountability and dependability in all that you do
A strong commitment to company service values
Time management - organizing, planning, and prioritizing
Ability to multi-task and change directions easily
Act as a collaborative team player, possess a strong customer service orientation, and be a consultative problem solver
Physical Requirements:
Applicants for this role must be able to:
Lift boxes and packages weighing up to 60 pounds
Lift, bend, squat, and stretch to move boxes, parcels, and shipments
Climb small to medium flights of stairs multiple times a day
Standing for extended periods of time
Working conditions may consist of extreme exposure to heat/cold weather conditions, involving both indoor and outdoor tasks
Occasional exposure to hazardous environments and conditions might be experienced
Benefits:
Velociti Services offers a comprehensive benefits package designed to support the health, financial security, and well-being of our team members:
Company-Provided Benefits (Full-Time, 30+ Hours per Week)
Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
Short-Term Disability Insurance
Voluntary Benefits:
Medical and Dental Insurance
Additional Life and AD&D Insurance
Supplemental Short-Term Disability Insurance
Long-Term Disability Insurance
Hospital Indemnity, Accident, and Critical Illness Insurance
Retirement:
401(k) Retirement Plan available for all team members
Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer, including disability/protected veterans
Equal employment opportunity, including veterans and individuals with disabilities.