Public Safety Communications Officer January 6th 2025
Tagged: Safety

ROLE TITLE: Public Safety Communications Officer

POSITION REPORTS TO: Public Safety Communication and Operations Manager

Summary of Position

The Public Safety Communication Officer is an essential member of the Public Safety Team. The Communication Officer answers phones, determines the resources necessary to handle incidents, and dispatches officers and other resources as needed. The ability to work in stressful situations and the ability to maintain confidential information is required. Must be able to work various shifts.

As Public Safety Communications Officer, you will:

• Call taking/Dispatching -Operates the phone/switchboard, radios, sirens, fire alarm systems, card access system, security camera system, and other public safety software. Enters required information into the dispatch software. Assigns incidents to officers and requests additional resources as needed. Provides professional quality service to the community. Fields complaints from the public.


• Office Operations - Monitors the Public Safety email account and addresses incoming emails by directing the task to the correct team member. Responds to email inquiries on behalf of the Public Safety Department. Assists in maintaining the lost and found. Maintains files in accordance with federal and college retention policies.


• Security Cameras - Passively monitors the security camera monitors. Reviews videos and makes copies of videos at the direction of a supervisor when necessary..


• Motor pool - Signs out motor pool vehicles and signs in motor pool vehicles. Schedules motor pool vehicles when necessary.


• Key Control - Maintains the spare housing keys and ensures the keys are signed out and returned properly. Maintains keys for academic and administrative buildings. Signs out keys to students, contractors, and others as necessary.


• Parking Passes - Issues parking passes and enters pass holder information into Informer. Files parking tickets and enters billing information.

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Experience and Qualifications

• Associate's Degree preferred, but will consider years of relative experience in lieu of preferred degree.


• Must be organized and demonstrate the ability to perform tasks and maintain composure during stressful situations.


• Must have the ability to work well with a diverse group of colleagues and groups.


• High level of customer relations ability


• Ability to multi-task and work in a fast paced, every changing environment


• Ability to work in databases, computer systems, Microsoft Office suites


• Knowledge of security systems a plus.

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YOUR FUTURE TEAM

The Department of Public Safety supports the academic mission of Allegheny College by providing a secure and safe environment for the entire campus community. To accomplish the mission, Public Safety performs law enforcement, safety, and security services within the College's jurisdiction. We strive to be advocates of the Allegheny College Community while maintaining a professional service-oriented attitude and philosophy.

Department Vision: To set the standard in providing ethical, efficient, and community-oriented law enforcement, emergency preparedness, and public safety services within the higher education field.

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YOUR COMPENSATION

New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role.

The expected hourly starting range for this position is $16.50.

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THE HIRING PROCESS

Please submit a cover letter, resume, and provide contact information for three references to the Office of Human Resources, Allegheny College by e-mail to
employment@allegheny.edu. Review of applications will begin immediately and will continue until the position is filled. An offer of employment is contingent upon the successful completion of a background check.

Currently there is no application deadline for this position. For certain positions, finalist candidates can expect to engage in various rounds of interviews either in person or via online meetings. Candidates will also have the opportunity to read more about the current work and share thoughts during the interviews.

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ALLEGHENY COLLEGE

Allegheny College, founded in 1815, is one of the nation's oldest and most innovative four-year colleges where multidisciplinary learning breaks the conventional mold. It is one of the few colleges in the United States with a unique requirement to choose both a major and minor for graduation, to provide students with a cross-disciplinary path in the sciences and humanities for educational depth and intellectual growth. Located in Meadville, Pennsylvania, Allegheny College is one of 44 colleges featured in Loren Pope's "Colleges That Change Lives." In its 2025 rankings, U.S. News & World Report recognized Allegheny College as one of the country's 100 top national liberal arts colleges - and including in the top 25 Undergraduate Teaching, Undergraduate Research/Creative Projects, First-Year Experience, and Senior Capstone.

Allegheny's undergraduate residential education prepares students for successful, meaningful lives by promoting students' intellectual, moral, and social development and encouraging personal and civic responsibility. Allegheny's faculty and staff combine high academic standards and a commitment to the exchange of knowledge with a supportive approach to learning. Graduates are equipped to think critically and creatively, write clearly, speak persuasively, and meet challenges in a diverse, interconnected world. Allegheny College is deeply committed to creating an inclusive community that actively challenges racism, sexism, heterosexism, religious bigotry, and other forms of bias (see Allegheny College Statement of Community).

Allegheny College is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. The College does not discriminate, and will not tolerate discrimination on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, creed, national/ethnic origin, ancestry, veterans, handicap or disability as those terms are defined under applicable law, or members of other underrepresented groups.

Allegheny College is committed to providing access, equal opportunity and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Director of Human Resources

Visit the Allegheny College Web Site at www.allegheny.edu

posted 01/06/2025