Job Description:

Site: Mass General Brigham Incorporated


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
The Application Coordinator for the Epic Radiant Team plays a critical role in designing, implementing, and maintaining the Epic Radiant module, ensuring it meets the needs of our radiology end users and aligns with organizational goals. This position requires an understanding of radiology workflows, system configuration, and cross-functional collaboration to optimize the use of Epic Radiant in enhancing patient care and operational efficiency.


The analyst will participate in projects, provide troubleshooting and support, and make configuration changes within the Radiant application. They will collaborate with clinical staff, IT teams, and other stakeholders to analyze requirements, implement solutions, and ensure system functionality supports radiology operations.
Summary
Act as part of a team of application and workflow experts to provide design & build supporting Epic and possibly other healthcare systems. Analyzes the organization's current business practices and translates them into configurations and workflows for successful product implementation.


Does this position require Patient Care?
No


Essential Functions
-Participates in discussions to inform decisions using application knowledge and analysis.


-Documents business requirements and translates those requirements into functional specifications and/or system build/configuration for the software application.


-Participates in peer review for quality assurance of team member build and assists with onboarding & mentoring of new team members.


-Develops and executes test plans and performs other software quality assurance tasks.


-Provides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolution.


-Runs reports, updates tables, and performs other tasks associated with the ongoing operation of the software environment.


-Acts as team delegate/representative at department, project, or other meetings, as assigned.


-Participates as needed with a review of the training curriculum and end-user documentation for the applications user community.



Qualifications


Education
Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required


Can this role accept experience in lieu of a degree?
Yes


Licenses and Credentials


Experience

• 3-5 years of healthcare information technology experience and some experience in a Radiology setting.


• Epic Certification Required. Preferably Radiant, Cupid or Optime

Knowledge, Skills and Abilities

• Must be able to obtain required Epic certifications as outlined by program requirements.


• Experience in the development, support or operation of software applications, preferably in a healthcare setting.


• Excellent oral and written communication skills.


• Strong interpersonal skills to effectively communicate with both technical and non-technical staff.


• Demonstrated analytic and problem-solving skills.


• Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Additional Job Details (if applicable)



Physical Requirements

Standing Occasionally (3-33%)

Walking Occasionally (3-33%)

Sitting Constantly (67-100%)

Lifting Occasionally (3-33%) 20lbs - 35lbs

Carrying Occasionally (3-33%) 20lbs - 35lbs

Pushing Rarely (Less than 2%)

Pulling Rarely (Less than 2%)

Climbing Rarely (Less than 2%)

Balancing Occasionally (3-33%)

Stooping Occasionally (3-33%)

Kneeling Rarely (Less than 2%)

Crouching Rarely (Less than 2%)

Crawling Rarely (Less than 2%)

Reaching Occasionally (3-33%)

Gross Manipulation (Handling) Constantly (67-100%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Remote Type


Hybrid



Work Location


399 Revolution Drive



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.




Mass General Brigham Competency Framework



At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now