Director - IT Operations & Service Management at Rehlko

Posted in Other about 17 hours ago.

Location: Kohler, Wisconsin





Job Description:

Why Work at Rehlko


We have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience.


Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.


Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact.



Why You Will Love this Job:



Location: Hybrid, 3-days in office in Metro-Milwaukee


The main responsibilities of this highly visible and influential role include defining, aligning and executing a comprehensive operations & service management strategy and investment plan; oversight for operational deliver of consistent, reliable services across the key domains; and the leadership of a global, multi-dimensional and matrixed team. This individual must navigate and manage new challenges to operate existing and emerging technologies, develop new, agile ways-of working within the IT organization, identify and develop necessary organizational skills and competencies and leverage new external partner models to drive efficiency.



Specific Responsibilities:



  • Leads the design, development, implementation, and maintenance of technologies such as: Telecommunications (voice and data), Hosting & Computer Operations, Servers & Desktops, Digital Workplace, Records, Management, and the Service Desk.


  • Develops and executes the infrastructure and operations strategy road map and annual execution plans linked to targeted business outcomes.


  • Partners with cross functional teams to establish key technical standards, methods, and priorities for implementation.


  • Fosters a continuous improvement mindset and achieves year-on-year efficiencies through the leverage of new technologies, capabilities, and strategic partners to remain "best-in-class" from a running cost perspective.


  • Acts as a thought leader to introduce and assess emerging capabilities and technologies and how they can and should be leveraged throughout the organization.


  • Drives simplification, standardization, and globalization of the operations and service management environment.


  • Establishes framework, direction, and expectations across the organization with respect to selection, acquisition, operation, and maintenance of systems infrastructure.


  • Develops, manages, and actively communicates metrics to measure effectiveness, participating in external benchmarking activities as appropriate.


  • Monitors and maintains implementation plans and budgets, ensuring key milestones are achieved across the domains.


  • Operates a formal governance mechanism to ensure services are delivered in line with agreed-on business outcomes.


  • Ensures all solutions and platforms are optimized from a technology, performance, security, and user experience perspective.


  • Conducts or reviews feasibility studies for projects to drive exceptional project outcomes with realistic, and clearly articulated budgets and timelines.





Requirements:



  • Bachelor's degree in information technology or related field required, with a preference towards a master's degree.


  • 7+ years of experience in IT, with demonstrated success in infrastructure and operations domains.




The salary range for this position is $141,000 - $191,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.



About Us



Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation.Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are.


In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?


Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.


Americans with Disabilities Act (ADA)


It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer.
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