Customer Planning Analyst Location: Allegan, MI, US, 49010 Grand Rapids, MI, US, 49503 At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the largest U.S. store brand provider of over the counter and infant formula. Dedicated to providing The Best Self-Care for Everyone, we are the people behind the brands you trust. We are Opill®, Compeed®, Solpadeine®, NiQuitin®, ACO®, and many more. We Are Perrigo. We are committed to enhancing the wellbeing of our colleagues and consumers alike. We pride ourselves on fostering an inclusive, collaborative culture where each person can experience a sense of belonging. Join us on our One Perrigo journey as we evolve to a blended-branded business to win in self-care. Description Overview Perrigo is looking for an individual that excels in demand planning and analytics that will have a passion for improving forecast accuracy and bias. The Customer Planning Analyst will develop analytical insights, drive consensus on demand assumptions, and enrich the demand signal. As well as partnering with the sales team, this role may also have customer-facing responsibilities to build strong and effective collaborative planning processes. Scope of the Role Responsible for improving SKU-level forecast accuracy and eliminating bias across products for assigned customer(s) as well as assisting team members with other accounts Analyzes several distribution and velocity demand factors including POS data, customer supplied forecasts, promotional impact, service issues, etc. to enrich the forecast and to develop reasons to believe Provides robust investigation to develop insights and validate assumptions, while highlighting gaps, exceptions, and major changes Completes root cause analysis on forecast error and collaborates with business partners on corrective actions Collaborates with internal sales partners and in some cases the external customer(s) to understand and align on key drivers May lead internal and/or external customer focused forecast meetings Conducts audit reports and mass data loads on a regular cadence Experience Required 1-3 years of forecast/demand planning related experience required Excellent interpersonal skills, self-motivated, and results oriented Critical thinker with strong problem solving, and able to navigate ambiguity Strong technical skills with ability to mine large amounts of data, develop new tools, and drive process improvements Ability to obtain and analyze data, take initiative, develop strong relationships with business partners, and meet deadlines within a fast-paced environment Skilled in investigative reasoning and a high degree of skill working with calculations and numbers with attention to detail and accuracy High proficiency in Excel required Benefits We believe our people are our greatest asset. Alongside competitive compensation, we offer benefits tailored to supporting you and your family, as well as career development opportunities to ensure you feel valued and supported, both professionally and personally. Find out more about Total Rewards at Perrigo. Hybrid Working Approach We love our offices and the setting they provide for in-person collaboration and celebration. But we also appreciate the opportunity to work remotely can energise you too, so we promote flexibility with the ability to work two days a week from home in many roles. We are proud to be included in the Forbes list of "America's Best Employers by State 2024". Find out more here Applicants please note: To apply to this position please click the APPLY button at the bottom of the application. (The SAVE button will only save your profile information but not submit an application for this open position.) Thank you. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by law. Our full Equal Employment Opportunity and Affirmative Action Policy Statement is available on our main career site in English and Spanish and will be provided in other accessible forms for persons with disabilities. #DIV #weareperrigo Nearest Major Market: Grand Rapids
