Description

About A&M

Alvarez & Marsal (A&M) is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With over 10,000 professionals based in 70+ locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.

Overview

The Associate Director, Global Operations is responsible for driving consistent and compliant people operations processes across the firm. This role will partner cross-functionally to develop and maintain global strategies for employee onboarding, exit management, compliance, and workforce data administration. The ideal candidate will have strong operational expertise, attention to detail, focus on time management, and a proven track record of enhancing service delivery in a global environment.

Key Responsibilities:

• Plan and implement a consistent global onboarding approach, including new hire logistics, documentation, and integration with the global HRIS


• Manage the global employee onboarding process, ensuring seamless coordination between regional teams. Work in partnership with the Learning team to drive effective and consistent onboarding experience


• Plan and execute a comprehensive global employee exit strategy and process in partnership with regional people operations, including offboarding workflow, feedback mechanisms, and compliance requirements


• Validate and perform global people data transactions related to job changes, name changes, promotions, transfers, and other updates in the global HRIS (Workday), ensuring accuracy and timeliness across all regions


• Work with the Global People Services Compliance Team to implement changes needed as a result of global and local regulatory changes and internal policy updates


• Analyze global operational metrics and trends to identify opportunities for improvement and service enhancement, then drive implementation of solutions across regions


• Collaborate with regional teams to document and disseminate global standard operating procedures and policies, ensuring consistent execution where applicable


• Provide training and ongoing support to local operations specialists to build capabilities and drive adoption of global best practices


• Serve as a subject matter expert and advisory resource for global people operations activities, offering guidance and troubleshooting support


• Manage and execute special projects and cross-functional initiatives to drive transformational change in global people operations


• Manage and develop operations team members, fostering a culture of learning, knowledge sharing, and career growth

Key Requirements:

• Bachelor's degree in human resources, operations management, or a related field


• 5-7 years of experience in a global people operations or HR shared services role, preferably in a professional services or consulting environment


• Demonstrated expertise in managing global onboarding, offboarding, compliance, and HRIS processes


• Proficient in data analysis, project management, and process mapping tools and techniques


• Exceptional communication and interpersonal skills, with the ability to influence cross-cultural and/or cross-functional stakeholders


• Adaptable and agile, with the capability to thrive in a dynamic, fast-paced global environment


• Experience with enterprise HRIS platforms. Workday experience is strongly preferred


• Fluency in multiple languages is preferred

Benefits Summary

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs.

Compensation Statement:

The salary range is $130,000 - $150,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.

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