Posted in Other 3 days ago.
Type: Full-Time
Location: Albuquerque, New Mexico
Job Title: Branch Manager
Department: Sales and Service
Reports To: Assistant Vice President of Branch Administration
FLSA Status: Exempt
Grade: 11
Minimum Starting: $60,329.02 annually
Summary
This position is responsible for implementing a strong sales and service environment that will foster long-term financial relationships with our membership. This includes training, coaching, motivating and supporting branch staff to provide excellent member service.
Essential Duties and Responsibilities include the following. Other duties may be assigned. Include the following. Other duties may be assigned. This job description in no way implies that the duties listed here are the only ones that the employee can be required to perform. The employee is expected to perform other tasks, duties and trainings as dictated by their supervisors.
Supervisory Responsibilities
Manages Assistant Branch Manger who supervises a total of 2 to 12 employees. Is responsible for the overall direction, coordinator, and evaluations of this employee. Also, directly supervises 4 to 5 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable lows. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; processing timecards; creating and managing schedules.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Management Effectiveness - Delegates, then supervises performance. Maintains professional composure under trying/difficult situations. Utilizes personal time effectively. Shows personal organization in filing and record keeping.
Performance Management - Holding self accountable for all sales goals set forth by credit union.
Personal Management - Demonstrate initiative, willingness to learn, integrity and accountability in the work environment.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals and complies with all Federal and State compliance policies.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Experience- 2 to 5 years related experience.
Education- 4-year college degree or specialized course of study OR 5 years related experience.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals such as Standard Operating Manuals (SOPs). Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, amortizations, proportions, percentages, cash flow, net present values, and depreciation. Ability to apply concepts of basic algebra and arithmetic.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge Symitar's; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually noisy.
Rio Grande Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
PI259020320
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