Job Description:

Essential Job Duties and Responsibilities: 

• Assures that technical information from manufacturing, purchasing and engineering is analyzed, documented, and translated into Technical Publications.


• Creates and documents safety, service, repair and replacement, and maintenance procedures for repairing and maintaining ESG products through Service Manuals for use by technicians.


• Creates and documents safety, operation, and routine maintenance procedures for ESG products through Operators Manuals for use by product operators. 


• Creates and documents service, repair, and maintenance procedures as Service Bulletins, Tech Tips, and Information Bulletins for use by ESG dealers and end user customers.


• Assures technical documentation is accurate, complete, and as concise as possible.


• Assures technical documentation is easy to understand for the intended readership.


• Collaborates with internal ESG teams to prepare competency-based training modules and ensure technical information is accurate.


• Responsible for decisions to create technical information in compliance with warranty cost, TREAD act requirements, NHTSA administration and exposure.


• Work with internal ESG teams to effectively coordinate technical information for technical publications, service bulletins and technical tip publications.


• Assists with the creation of parts manuals for the Electronic Parts Catalog, as necessary.


• Performs other duties as assigned. 

Position Requirements: 

• A minimum of Associates Degree, with a bachelor’s degree preferred in a writing-related field.


• At least five years of full-time technical writing experience, preferably in a mechanical or technological environment with a focus on end-user documentation.


• Strong written and oral communication skills. Proficiency in the use of the following PC applications including Adobe Creative Suite to include InDesign, Photoshop and Illustrator.


• Proficiency in FrameMaker will be considered in lieu of InDesign experience.


• Previous experience developing product training and education. 

Benefits of Employment:  In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including: annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke-free, drug-free workplace.

About Us

MRL manufactures quality built highly productive Traffic Paint, Thermoplastic, Plural Component and Line Removal/Pavement Grooving equipment. Since 1967, MRL’s extensive “hands-on” pavement marking contracting experience, innovative engineering and attention to quality has enabled MRL to become the largest equipment supplier to the Industry. Decades of MRL’s reliable performance setting Industry Standards coupled with the Industry’s largest parts support inventory and most experienced technical support staff can be summed up in one statement – “When It matters most – MRL Delivers”!

Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material, cleans infrastructure, and protects the communities where we work and live. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Downers Grove, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit: www.federalsignal.com.

The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, contact Human Resources at HR@federalsignal.com. All other applications must be submitted online.

We are an Equal Opportunity Employer committed to building a diverse workforce. (Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Experience

Required

• Proficiency in the use of the following PC applications including Adobe Creative Suite to include InDesign, Photoshop and Illustrator.


• 5 year(s): At least five years of full-time technical writing experience, preferably in a mechanical or technological environment with a focus on end-user documentation.


• A minimum of Associates Degree, with a Bachelor’s degree preferred in a writing-related field.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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