Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Exempt
Job Role Summary
The Training and Development Facilitator provides information, directs structured learning experiences, and manages group discussions and group processes. This position identifies and utilizes appropriate methods of instruction with an emphasis on adult learning techniques. This position is responsible for assessment, planning, organization, implementation and measurement of educational content and developmental programs. The facilitator is responsible for ensuring competencies and best practices for all levels of staff through course development and delivery
Essential Functions and Responsibilities
Provides information, directs structured learning experiences, and manages group discussions and group processes
Identifies and utilizes appropriate methods of instruction with an emphasis on adult learning techniques. Responsible for assessment, planning, organization, implementation and measurement of educational content and developmental programs. Responsible for ensuring competencies and best practices for all levels of staff through course development and delivery
Facilitates, develops and implements training programs to ensure achievement of hospital strategic initiatives and departmental goals
Ensures programs in place to meet regulatory requirements, strategic initiatives and support performance improvement needs
Provides consultative expertise regarding development and/or assessment of departmental competency programs based on the organizational model, specifically regarding employee orientation and development programs and program evaluation
Effectively manages resources to include time management, prioritizing workload, planning and scheduling
Demonstrates effective communication skills, instructional design, oral, written and electronic presentation skills
In collaboration with the Manager of The Eskenazi Health Institute for Professional Development and appropriate Department Heads, ensures program outcomes and established goals for employees and departments are met
Confers with Leadership to gain knowledge of work situations requiring training and to support policies, procedures, regulations, business initiatives and technologies
Formulates teaching outlines and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops
Designs teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
Conducts one-on-one training sessions covering specified areas such as on-the-job training, refresher training, etc.
Assesses trainees to measure progress and to evaluate effectiveness training
Reports on progress of employees under guidance during training periods through evaluative processes
Provides professional training climate during and after instruction and assesses learner performance through evaluative processes
Assists with written reports and statistics on the performance of the staff for use in evaluations and to determine departmental education needs
Job Requirements
Bachelor's degree in Education or related field with three years' experience preferred
Minimum of seven (7) years of experience in program development, program design and implementation may be accepted in lieu of above
Experience with facilitating groups of five (5) to one-hundred (100) participants
Proficient with Microsoft Office (Word, Excel, and PowerPoint)
Valid Indiana driver's license
Accredited by The Joint Commission and named one of the nation's 150 best places to work by Becker's Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America's best midsize employers' Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care - Center of Excellence in Women's Health, just to name a few.
