What•s in it for you? The chance to develop and lead client service teams drawn from the talent Markets of the firm. Increased leadership opportunities through higher visibility in the marketplace, client interactions, and account development.
Help drive our strategic vision forward by stepping into a pivotal Client Manager role. This role has the ability to grow and succeed in a direct function of the technical expertise, as well as the external client and business partnerships that we cultivate. As such, the Client Manager is responsible for keeping GBA•s technical proficiency at the forefront of their client and business relationships in order to market our innovative project approaches delivery methods. This position is highly visible both within and outside the firm and involves working with large and complex municipalities, and private clients to address ultimate client needs through our deliberate approach to problem solving and commitment to generating new, fresh and innovative ideas.
Essential Functions:
Become part of a team focused on growing our private and municipal practices. Sales goals are expected to range in size from $500K to $5M.
Grow client accounts and sell the full suite of services that GBA offers.
Provide consultation to clients and project staff as an integral bridge.
Collaborate with technical staff to prepare written proposals, presentations, and budgets.
Negotiate contracts and terms of service delivery.
Maintain account relationships to create revenue growth.
Coordinate with our Marketing team to develop offerings and positioning pieces.
Attend and participate in sales meetings.
Assure that project invoicing is completed for client accounts and support collection overdue receivables.
External focus on opening doors for our senior and technical staff.
Identify opportunities early to allow time for GBA to position to win the work.
Attend conferences and workshops to strengthen existing relationships, establish new client relationships, identify emerging technologies and market drivers.
Exhibit a desire to serve and lead in a deliberate, focused and dynamic team environment.
Coach and develop junior members of the account management team.
Basic Qualifications:
Minimum of 10 years related experience; or equivalent combination of education and experience in the execution and management in the marketplace.
Bachelor's degree in environmental sciences or engineering or related field from accredited program preferred.
Demonstrated experience working with industry.
Ability to identify, lead, and participate in business development, bid and proposal efforts.
Strong desire to grow an organization and the ability to motivate others.
Understanding of the business development cycle related specifically to the consulting business, including opportunity identification, proposal writing and development, and presentation.
Strong written and verbal skills
Travel:
Ability to travel within the U.S. to client and company facilities up to 30% of the time.
