Job Description:

RESPONSIBILITIES:

Kforce has a client in Chestnut Hill, MA that is seeking a Field Technician Level 2.

Responsibilities:

• Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers


• Tech Level 2 configures workstations for new users and upgrades existing equipment and software; Sets up and maintains network and telecommunication systems


• Troubleshoots LAN, server and connectivity issues; Utilizes ticketing system, when necessary


• Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.

REQUIREMENTS:

• 2-5 years of desktop support and good customer service; No degree required


• Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience


• Experience: Relies on some experience to plan and accomplish tasks


• Leadership/Contributions: May lead junior resources

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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