Description

Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed.

We are proud to be recognized:

• Recognized among America's Best Midsize Employers by Forbes in 2021 and 2022
• Recognized as one of Chicago's Best & Brightest Companies to Work For in 2022
• Recognized as a Chicago Tribune Top Workplace 2022 and 2023

We currently operate in-office Monday-Thursday, with an optional remote day on Friday.

The Role

As the Order Entry Specialist, you will process into NetSuite all customer orders received via Salesforce. Work must be accurate and entered in a timely fashion, assuring customers receive consistent, high levels of service that drive increased loyalty and deeper relationships.

In This Role, You will…

• Be responsible for processing of customer purchase orders into NetSuite, maintaining meticulous details of discounts, SPA numbers, Spiffs and Commissions
• Process standard commercial, contract, and various government orders
• Create SPA numbers in NetSuite for Reps and VP's
• Revising orders at customer request ensuring proper documentation is maintained
• Partner with internal and external partners to ensure customers' expectations are exceeded
• Provide occasional customer service support, including tracking information, acknowledgments, and order status updates

What You Bring to the Team

• Prior order entry experience
• Excellent written, verbal, and interpersonal communication skills
• Strong motivation to complete all customer orders received each day
• Computer Skills: Ability to learn new software easily; NetSuite, Microsoft Teams, Microsoft Office Products, and Adobe Acrobat

Fellowes Brands - A Family Business Since 1917

For over a century, Fellowes has been committed to positively impacting people through our culture, relationships, and solutions. We have evolved toward relevance with each decade and generation, responding to a constantly changing world. Today, we are on an ambitious journey to grow our influence and impact in enhancing and maximizing work experiences worldwide. We are a "Brand on the Move" and remain committed to finding new ways to help people work better and feel better.

Visit our Careers Site: www.fellowesbrands.com/us/en/careers/Pages/overview.aspx

Equal Employment Opportunity/M/F/disability/protected veteran status

Fellowes, Inc. does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Fellowes' property, and Fellowes will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department.

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