Job Description:

Job Description

The Office of the Registrar is responsible for maintaining accurate academic records and providing responsive services to stakeholders. The Business Analyst shares responsibility for the accuracy, integrity, privacy, and security of all academic records and related data, ensuring compliance with institutional policies and procedures while delivering excellent customer service. The successful candidate will be detail-oriented to ensure that data meets institutional standards. 

 

Principal Duties and Responsibilities 

• Report and Query Development: Design, develop, and enhance reports and queries to support various operations using institutional data files and tables (e.g., student records, course enrollments, transfer credits, VA data, student financials). 

• Data Accessibility & Integrity: Collaborate with departments to ensure data is accessible and maintained with integrity. 

• System & Integration Testing: Develop test plans, conduct system/integration testing, and ensure changes, enhancements, or new functions meet business needs. 

• Data Collection & Analysis: Collect, clean, and analyze data from multiple sources to support decision-making and identify trends using statistical methods and data modeling techniques. 

• Collaboration & Strategy Development: Work with various departments to identify data needs and develop data-driven strategies to improve academic and administrative processes. 

• Technical Support: Troubleshoot issues in Workday and provide guidance to students, staff, and faculty. 

• Documentation: Create and maintain technical and user documentation, including problem logs, information bulletins, user support materials, and directives. 

• Compliance & Gap Analysis: Perform gap analysis on datasets for the National Student Clearinghouse (NSC) and National Student Loan Data System (NSLDS) to ensure consistency and compliance. 

• Student Records & Curriculum Management: Manage student records and curriculum report production, resolving incidents and providing support for campus constituents. 

• Collaboration on Data Issues: Collaborate with functional areas to resolve duplicate records, credential assignments, and other issues. 

• Process Improvement: Contribute to the implementation of new functions and processes within the Registrar's Office. 

• Business Process Analysis: Analyze various business processes and electronic workflows related to enrollment, withdrawal, leave of absence, holds, and grade changes. 

• Compliance with FERPA: Ensure student and registration-related files are maintained in accordance with FERPA and record retention policies. 

• System Maintenance & Data Migration: Manage critical tasks related to system updates, maintenance, and data migration between Workday and other applications. 

• Other Duties: Perform other duties as assigned or needed. 

 

Qualifications 

Required 

• Bachelor's degree required. 

• Knowledge of report writing tools, including SQL and Microsoft Excel. 

• Proficiency in Excel tools. 

Preferred 

• Previous experience working in a Registrar’s Office with diverse faculty, staff, and students. 

• Experience with National Student Clearinghouse (NSC) and National Student Loan Data System (NSLDS). 

• Experience with student information systems. 

• Knowledge of record retention policies, FERPA, AACRAO guidelines, and relevant federal, state, and regulatory requirements. 

 

Skills and Abilities 

• Proven ability to meet deadlines consistently. 

• Strong ability to manage multiple tasks with high accuracy. 

• Sound judgment and decision-making skills. 

• Ability to work independently and as part of a team. 

• Excellent analytical, organizational, interpersonal, written, and oral communication skills. 

• Extreme attention to detail. 

 

Department

Data, Reporting, and Strategic Initiatives

General Submission Guidelines: 

Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job. 

Still Have Questions? 

If you have any questions regarding your application, please contact Jobs@Stevens.edu. 

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status. 

Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes. 

 

NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities. 

Jeanne Clery Disclosure: 

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click here for a copy of this report. 

 

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