Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Comcast is seeking a Manager, Enterprise Procurement to lead the professional/technology services spend category. This high-visibility leadership role will partner with executive leadership across the Comcast Cable, NBCU and Sky to develop innovative and industry-leading solutions to manage Comcast's professional/technology services ecosystem.
Comcast's Enterprise Procurement team creates, manages, and improves business outcomes from the company's global third-party supplier ecosystem. The Professional/Technology Services procurement team works as a fully integrated enterprise function with presence in diverse global locations like Chennai, Bangalore, Milan, London, Munich, Philadelphia, Los Angeles, New York, and New Jersey, overseeing all Professional/Technology services engagements across Comcast, NBCUniversal and Sky. The team is currently developing and executing on an ambitious and exciting multi-year journey to transform the company's professional/technology services landscape.
The Manager, Enterprise Procurement will support all service-related needs of the industry's most innovative technology and business team supporting Comcast's 30+ million customers in the US and collaborate across the enterprise team to support similar scopes at Sky and NBCU. This leadership role will manage a supplier ecosystem to deliver on the company's business priorities which span a wide spectrum from new product launches to improving customer experience. Additionally, this role will directly interact with and influence senior executives across the company, and at suppliers, on various strategic priorities. The individual will also play a leading role to contribute towards cross-category and cross-company enterprise programs which include sustainability, supplier diversity, supplier management, supplier Net Promoter Score and customer experience improvements.
Job Description
Core Responsibilities
Provide thought leadership and execution of the Professional/Technology Services category
Drive and continuously improve the sourcing process to deliver on the company's go-to-market objectives and savings targets
Partner with the relevant technology and business executive teams to design, implement and improve all supplier and market facing interactions for the company
Over the next 24 months, design, develop and execute on a vision to deliver on the ambitious agenda of the company by:
simplifying the professional/technology services supplier ecosystem through long range planning and execution
right-sizing and transforming the use of supplier partners across the enterprise
reducing Comcast's overall business risk by creating and implementing innovative commercial and capability constructs into deals
Proactively develop recommendations on transformation of the professional/technology services ecosystem to address the changing needs of the company and evolving market trends
Lead all market facing activity for in-scope category - this includes managing large RFPs, negotiating master services agreements, and reviewing statements of work
Leverage and enhance advanced analytics to monitor and improve supplier performance
Drive programs within the Enterprise Procurement team to improve customer experience, increase automation, and enhance speed to market
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Qualifications
Brings balance between collaboration, influence, and leadership
Creative thinking and the ability to articulate a vision to teams across the organization
Comfortable challenging the status quo and proposing and owning solutions
Experience working in a fast-paced, high-volume work environment, ability to deal with ambiguity
Able to deconstruct and solve complex business problems by inspiring and leading a diverse team of individuals fostering alignment and program focus
Comfortable working in matrixed environment and managing internal and external executive stakeholders
Experience in working across geographies and time-zones in an environment where diversity of opinion and experience are harnessed for better business outcomes
Ability to partner strategically from an organizational and technical perspective
Lead by example mentality inspiring trust and togetherness
Proactively identify areas for process improvement, innovation and opportunities for efficiency and synergy
Superior presentation skills with the ability to exert influence and inspire others
Bachelor's degree in Business or equivalent required, advanced degree strongly preferred
Must be willing to work in Philadelphia, Pennsylvania at Comcast HQ
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Leadership; Innovative Technologies; Innovation; Collaboration; Business Outcomes
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
