Description: Our client is currently seeking a Lead Analyst, Accounts Receivable for a 9 - 12 month + contract.
What you will do: As the Lead Collections Specialist, you will be responsible for performing customer account reconciliations and collections activities for a large number of small to medium customer accounts.
• Reconcile each customer account and provide all pertinent information needed to resolve each transaction; keep log of customers that have been contacted and track progress
• Secure accurate customer contacts and email statements with detailed notes, invoices, and formation
• Proactively and timely escalate collection or reconciliation issues
• Work with other Invoice to Cash teams to help resolve operational issues and improve processes
• Escalate high-risk customers and internal scenarios preventing payments; proactively and timely escalate collection or reconciliation issues
• Provide Collectors and internal teams the information to log /research /resolve disputed invoices, including price, tax, short-payments, over-payments, unapplied payments, etc.
Additional Job Details:ONSITE, HYBRID OR REMOTE. Portage, MI office.
Contact: eronan@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
