Job Purpose

Depending on their level of knowledge & experience, the Field Specialist's role applies standard techniques, procedures, and criteria to perform tasks or jobs for a variety of products and services. Entry and intermediate level roles will receive direct supervision in support of their duties and assignments. Senior and fully-qualified level roles will not only provide the direction to junior specialists but will also use their extensive knowledge to troubleshoot and resolve complex technical issues and make recommendations to alter development and designs to improve the quality of products and procedures. Familiarity with the variety of field concepts may result in senior roles supporting research but will certainly be used to plan assignments and accomplish goals. Intermediate and Senior positions will act as the key interface with the client at the well site, carrying the duties and responsibilities for completing service assignments and managing other Weatherford personnel at the well site. Whilst this is a generic job description covering the different levels of the Field Specialist position, all aspects of the roles and responsibilities are relevant. Senior roles will be involved with more advanced technology.

Roles & Responsibilities


SAFETY, SECURITY & COMPLIANCE

• Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By

• Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk

• Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations

• Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises


QUALITY

• Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System

• Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement


OPERATIONS

• Participates in all daily operations & safety meetings, toolbox, Job Hazard Analysis (JHA), and reports any issues promptly using the appropriate tools

• Maintains equipment, facilities and work area in a presentable and safe working conditions

• Monitor and analyzes data to recommend services and solutions

• Demonstrates knowledge & skills to perform work processes according to their role level experience & competence

• Performs job planning, preparation of tools & equipment, mobilization, job execution and submits all job-related data, not limited to job reports, WPTS data entry, observation cards while on-site, service tickets or logs with the required signatory, and any other documents required to successfully invoice the client within an acceptable time.

• Available on 24 hours call basis to respond to customer needs.

• Tests, operates & maintains tools & equipment as per work instructions, according to policies & procedures in safe and presentable working conditions against their level of training & competence

• Develops and maintains a positive relationship with clients to ensure repeat business

• Fully responsible for delivering superior Service Quality to the client

• Effectively manage inventory and supplies required at the well site

• Follows up failures with the R&M team and ensures failure reports are closed with clients

• Contribute, participate or lead equipment failure investigations that support Root Cause Analysis reports

• Where the level of the role requires, oversees, leads and mentors Field Operation crew members

• Senior level roles may act as technical advisors to management and they may interpret data for client representatives to optimize services

• Intermediate and Senior level roles will perform engineering checks while on client location. This may include hand calculations, updates of software computations, or new computations based on the latest data.

• Senior level Field Specialist will manage the installation of complex equipment and/or services in the field

• Performs other duties and activities safely as assigned by the supervisor within physical constraints of the job


COMMUNICATION

• Maintains effective communications with all key stakeholders both internal and where appropriate external

• Supervisors & Managers should clearly communicate expectations, roles and responsibilities to their reports


FINANCIAL

• All employees have an accountability to the organization to be financially responsible whether they are in charge of a function budget or simply their own expenses

• Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure


PEOPLE & DEVELOPMENT

• Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills and experience

• Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential

• Supervisors are expected to actively engaging their employees to support talent management through Weatherford's performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities

• Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment & retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce


VISION & LEADERSHIP

• Demonstrates leadership, ethical behavior and adherence to Weatherford standards at all times


Experience & Education


REQUIRED

• 1 - 2 ½ years of experience in the Oil & Gas industry

• High School Diploma


PREFERRED

• Technical Certificate from accredited Technical/Vocational School


Knowledge, Skills & Abilities


REQUIRED

• Fundamentals of Mechanics, Electricity, Electronics, Pneumatics, and/or Hydraulics

• Mathematics

• Basic Physics and Chemistry

• Computer fundamentals

• Critical thinking, active learning & listening, complex problem solving

• Good reading and writing skills, strong judgment, and decision-making to be in line with policies & procedures

• Time management

• Quality Control Analysis to ensure the product meets required standards

• Service Orientation

• Physically capable to undertake the tasks required to perform the role

• Information & task ordering & ability to identify when a problem may occur and, where possible, to understand the solution

• Ability to react effectively and efficiently in operating tools and machinery

• Ability to imagine how tools and products will look when preparing for assembly, repair, or modifications

• Mathematical Reasoning

Travel Requirement: This role may require domestic and potentially international travel of up to: 50-75%