This position will work remote from the Minneapolis/St. Paul, MN area.
Purpose of Position
The Admissions Representative is responsible for the recruitment of undergraduate students to the University of North Dakota. The position delivers the UND recruitment message to his/her territory's high schools and community colleges, working closely with prospective freshman and transfer students, their parents, and high school guidance counselors. Admissions Representatives support the University Admissions recruitment mission and the overall mission of the University. The messages conveyed and strategies employed will be consistent with an overall strategic student recruitment plan.
Duties & ResponsibilitiesCommunicate extensively with prospective students:
Set and meet territory goals utilizing data analytics.
Strategically plan communication and outreach activities with students using predictive data analytics.
Actively communicate with families/influencers
Carry out recruitment strategies and cultivate interest among prospective students and families, thereby increasing the number of inquiries, applicants, deposits, and enrolled students.
Represent UND at college fairs, outreaches, and other events.
Develop and foster relationships with students and their families through on- and off- campus events and on-going communication.
Disseminate information effectively and with accuracy.
Answer inquiries from prospective students and families regarding all elements of the recruiting decision, including admission, registration, academic programs, transfer credits, financial aid/scholarship, housing and residence life.
Accurately portray university educational programs, expected outcomes, student services, and financial considerations to students, parents and educators.
Deliver group presentations about the benefits of attending the University of North Dakota.
Be familiar with objectives, requirements and content of all programs offered by the university in order to make a complete and factual presentation to prospective students and other interested parties.
Consistently conduct follow-up with all enrollments to assure successful matriculation. Serve as an overall representative of the University, both on- and off-campus, to prospective students, families, and secondary school counselors.
Work with team members to continually improve the recruitment processes and strategies.
Maintain a recruitment territory and travel to schools within that territory:
Travel to high schools and community colleges in the Fall and Spring seasons to present information on UND and meet with students, parents and guidance counselors/academic advisors.
Devise an effective travel plan in coordination with Assistant Director.
Make travel arrangements within the budget guidelines and while being a good steward of University resources.
Maintain contact with prospective students and their families through the entire admission process using direct mailings, phone, email, text and other forms of communication. Document communications in Hobsons Connect CRM. Take part in planning on- and off-campus recruitment events.
Work as a team member to promote the success of the Office of University Admissions:
Improve and advance your personal leadership and management skills through professional development and continuing education; the purpose should be to increase your ability to lead and manage a diverse, multicultural workforce with varied learning styles, personality profiles, and generational differences.
Serve on UND committees as appropriate.
Back-up admissions processing as needed Serve as back-up to other recruitment segments/territories. Perform additional duties and tasks as assigned.
Required Competencies
Ability to travel and work a varied schedule with flexible evening and weekend hours during peak recruitment season.
Ability to travel to remote locations.
Demonstrated ability to work independently and as a team player.
Excellent verbal and written communication skills.
Strong attention to detail.
Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously.
Strong communication and public relations skills including the ability to express ideas clearly, in a convincing and credible manner.
Demonstrated ability in problem solving, sound decision making, and critical thinking skills.
Ability to represent the University in a professional manner
Ability to relate to and develop rapport with a diverse range of students as well as high school & college counselors/advisors.
Familiarity with programs and services offered at UND.
Able to load and transport admissions materials, displays and other equipment (lift up to 40 pounds).
Minimum Requirements
Bachelors Degree
One year working in customer service or training.
Experience with Microsoft Office Suite software, email and internet
Successful completion of a Criminal History Background Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.
Preferred Qualifications
Experience directly related to successful college recruitment & promotion.
One or more years' experience in marketing, public relations, or sales.
Experience using a Customer Relations Management (CRM) system
To Apply
To apply please submit resume and cover letter with your application materials.
