Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff and several different companies, including Parts Warehouse Inc. (PWI). We employ around 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint and heavy duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business with most of our employees spending the majority of their working lives as part of the "Bumper to Bumper Auto Parts" family.

The Human Resources Generalist is responsible providing HR support, performing administrative duties such as supporting managers and employees in completing onboarding functions.  Answering questions for managers regarding processes and procedures.  Communication and interpreting policies for managers and employees.  Providing counseling to managers regarding employee relations issues, performance improvement plans.  Conducts investigation into reported incidence of sexual harassment, theft, misconduct, etc.  Prepares responses to state workforce offices in response to unemployment claims.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Requires working knowledge of employment laws.  Must stay abreast of federal and state employment laws. 


• Carry out responsibilities in accordance with the department's policies and applicable laws.


• Provide support to managers and new hires for completion of entire onboarding process, including finalizing required training and necessary documentation is completed in a timely fashion.


• Conducts Investigations into reported incidence of sexual harassment, theft, misconduct, policy violations, etc.


• Prepares responses to various state workforce commission offices in response to unemployment claims. 


• Consults with and prepares managers for unemployment appeal hearings.


• Prepares reports on effectiveness of recruiting strategies, I9 compliance, onboarding timeliness among other measurable.


• Designs and presents management training in various corporate settings, training managers on recruiting/onboarding/employee relations/policy compliance/confidentiality along with many other topics.


• Some travel required occasionally to conduct onsite investigations, regional trainings and participate in acquisition processes.


• Assist with Human Resources projects.


• Interacts with managers over the phone and in person to answer questions and provide direction in the application of company policies, dealing with recruiting and hiring issues, addressing subpar employee performance/attendance issues, etc.


• Maintain information in various computer programs; prepare excel spreadsheets, work documents and/or power point presentations. 


• Interact with employees to answer questions and guide them through use of systems and/or form completion.


• Demonstrates professional demeanor, high level of integrity and be dependable. 


• Must use excellent verbal and written communication skills routinely. 


• Will need to prioritize tasks to meet appropriate deadlines.


• Must regularly use conflict resolution and interpersonal skills.


• Use strong analytical and problem solving skills daily.


• Proficiency in Microsoft Office Suite and HRIS systems is essential.


• Reports to work on time, responds to correspondence and inquiries promptly.


• Performs other incidental and related duties as required or assigned.

Our Benefits (all benefits are based on eligibility and subject to change)

• 401(k) employer matching


• Company Paid Vacation, Holidays, and Sick Days


• Medical, Dental, and Vision


• Company Paid Basic Life Insurance & Long Term Disability


• Short Term Disability


• Flexible Spending Accounts


• Additional Supplemental Life Insurance


• Accident Insurance


• Hospital Indemnity


• Employee Assistance Program


• Employee Purchase Discounts


• Scholarship Program


• Earning Incentives and Bonuses

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Continuous Learning - Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Job Knowledge - Keeps abreast of employment laws, posting requirements, minimum wage changes; requires minimal supervision.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.

Customer Service - Responds professionally and promptly to requests for service and assistance.

Cooperation - Offers assistance and support to co-workers.

Ethics - Works with integrity and principles.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent.

Dependability - Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Asks for and offers help when needed.

Judgement - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality.

Quantity - Completes work in timely manner.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelors degree in Business Administration or related field of study.  Will consider equivalent experience.  High School Diploma required.  At least 1 year experience in Human Resources performing Generalist duties.  PHR and/or SHRM-CP a plus.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills

To perform this job successfully, an individual should have the ability to operate general office equipment and computers. Must be proficient in the use of various software programs.  High competency level with HCM systems, Office Suites including: Word, Excel, PowerPoint, OneNote.

Ability to use graphic design software (Adobe photoshop, Canva, etc.) to develop training materials preferred.

Certificates, Licenses, Registrations

Valid driver's license and a clean driving record are required; PHR or SHRM-CP preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.  The employee is routinely required to stand; walk and occasionally climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds.  Specific vision abilities required by this job include close vision.  Must be able to access and navigate each department and location within the organization.  Must be able to travel by car or air.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; outside weather conditions. Exposure to both an non-temperature controlled warehouse environment as well as temperature controlled office and store locations. The noise level in the work environment is usually moderate.

Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing.  Equal Opportunity Employer.   Replacement Parts, Inc. is a drug-free workplace.  *This is a Safety Sensitive position.