Job Description:

Job Classification:

Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions!

Group Insurance has an exciting opportunity for a Business Process and Controls Specialist, Group Insurance to become part of the Inquiry & Resolution Team. This team plays a crucial role in implementing key initiatives aimed at improving the Group Insurance service model and its administrative practices, with the primary objective to address complex or systemic business challenges.

The Business Process and Controls Specialist, Group Insurance is an individual contributor acting as the Business Lead responsible for the development and execution of initiatives to address and resolve complex issues. You will leverage business expertise to collaborate across the organization to identify and develop solutions, consult with subject matter experts and control partners, establish effective control measures, and ensure that solutions are delivered on time and in their entirety.

The current employee work arrangement for this position is hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

What you can expect:

• Execute on initiatives designed to address complex business challenges or opportunities requiring corrective action. Develop project plans and communication, document business and control requirements, and manage timelines, resources, dependencies, and risk across all initiative activities.




• Provide resolution governance process guidance and foster council engagement.




• Evaluate business opportunity and operational impact. Leverage operational and project management expertise to develop consistent, risk-considerate, and customer-focused solutions and recommendations.




• Establish and maintain business relationships with key stakeholders to ensure a clear understanding of goals and an initiative’s alignment with organizational priorities.




• Work closely with SMEs to gain a deep understanding of specific processes, regulatory requirements, and industry standards.




• Collaborate with internal control partners to ensure that solutions comply with organizational policies and external regulations.




• Effectively communicate plans, progress, dependencies, and risks across cross-functional team members and leadership.




• Implement and coach on best practices, fostering a culture of continuous learning.

What you’ll need:

• Strong project management skills and an ability to handle multiple tasks and projects simultaneously.




• Ability to prioritize and manage time effectively to meet deadlines.




• Strong understanding of the organization’s business processes and operations.




• Ability to leverage business knowledge to develop practical and impactful solutions.




• Proficiency in analyzing complex issues and identifying root causes.




• Ability to interpret data and use it to inform decision-making.




• Creative and strategic thinking and a demonstrated ability to exercise sound judgement and risk assessment.




• Excellent verbal and written communication skills for effective collaboration and consultation.




• Skill in fostering a collaborative and inclusive environment by offering clear and constructive guidance to team members, helping them understand their roles and responsibilities.




• Ability to convey complex information clearly and concisely to a wide range of stakeholders.




• Keen attention to detail and a commitment to high standards of quality.




• Flexibility to adapt to changing priorities and new challenges.




• Ability to work in a dynamic, fast-paced environment.




• Proficiency to expert skills with MS Office (Excel, PowerPoint, Word, Outlook).

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

At Prudential, you can:

Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services such as on demand resources and networking to propel your career forward.

We’re a global organization, full of outstandingly dedicated people who aren’t afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level




• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave




• Retirement plans: 401(k) plan with company match (up to 4%), company-funded pension plan




• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs




• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.




• Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.




• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

To find out more about our Total Reward package, see our Total Rewards Brochure. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

#LI-RRJ

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $83,400.00 to $124,100.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.  

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com. 

 

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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