Job Description:

Requisition ID: 107372



Share Our Purpose. Be Yourself. Feel Valued.


People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.


We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.



About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.


As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.


American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.



Important Information



Salary Range: $18.50 - $29.38 per hour

The listed salary range reflects the expected compensation for this position. This role is eligible for annual incentive pay and offers potential for continued salary growth. Your final base salary at American Water will be determined based on factors such as market conditions, location, skills, education, and experience. We are committed to pay equity and ensure competitive and fair compensation.



Comprehensive Benefits Package

In addition to your salary, we offer a robust benefits package, which includes:

• 401(k) and Defined Contribution Plan
• Employee Stock Purchase Plan
• Medical, prescription, dental, and vision coverage
• Disability, life insurance, and paid time off
• Voluntary benefits and health & wellness programs
• And much more!

Career Growth & Development

At American Water, we are committed to fostering professional growth. You'll have access to learning opportunities and work experiences that will help you advance in your career.




Primary Role


The Administrative Assistant performs general, clerical, and customer service duties in support of the operations.




Primary responsibilities


• Prepare, process, record and file operation documents including, but not limited to, timecards, work orders, contracts, service orders, purchase orders, records and monthly operating reports. Monitor expenditures and prepare miscellaneous invoices.

• Review and process Operations employees P-Card purchases and maintain accurate records.

• Prepare general correspondence and spreadsheets. Establish and maintain files and records.

• Process mail and answer phones. Provide back up support to executive assistants. Assist with various administrative or clerical details as required. Assist with investigation of insurance claims.

• Purchase office supplies and general materials.

• Coordinate routine activities and communications. Assist with pre-post meeting arrangements. Make travel arrangements and reservations as assigned.




Knowledge/Skills

• Ability to work under general supervision and to exercise routine procedures.
• Strong administrative and computer skills. Proficient in Microsoft Office Suite.
• Coordination and organization skills.
• Broad knowledge or ability to learn company operations, policies, and procedures.
• Strong interpersonal and communication skills (i.e., initiative, judgment, discretion, and confidential information).
• Advanced and thorough processing skills.
• Ability to handle sensitive and confidential information.
• Familiarity with database technology and knowledge of SAP operating system highly desirable.

Experience/Education

• Any combination equivalent to graduation from high school or GED, and three (3) plus years' administrative or secretarial experience, and performance of duties at a responsible level.
• Formal administrative or secretarial training or degree in Administrative / Office Technology field desired.

Work Environment

• Standard office.

Competencies


Champions safety


Collaborates


Cultivates innovation


Customer obsessed


Drives Results


Nimble learning



Join American Water...We Keep Life Flowing™



American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants
based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.




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