It is the responsibility of the Consumer Lender to be able to handle all functions of application processing and customer contact during the consumer lending process.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Origination Requirements
Accept applications for Consumer Loans (excludes primary and secondary market mortgages) from existing customer base, through internal and external centers of influence including but not limited to: Burke & Herbert Bank branches, internal referral sources including upper management and contact center referrals and new customers who request consumer loans.
Analyze applicants’ financial status, credit and property evaluations to determine proper loan structure.
Follow structured sales calling system as set by the area manager to achieve annual goals.
Collect all data necessary to process the application including any follow up documentation required.
Input or upload application information into Loan Origination System
Follow up on conditions necessary to close or decline loan as requested.
Attend and conduct loan closings.
Other Banking Requirements
Call on all Burke & Herbert Bank branches in assigned territory.
Make introduction of all market applicants to appropriate Burke & Herbert Bank personnel. Generate new leads for the Bank from outside sources.
In consultation with Burke & Herbert Bank personnel, explore opportunities for cross-sell of other Burke & Herbert Bank products.
Collect fees in accordance with Burke & Herbert Bank standards.
Participate, as requested, in opportunities to promote the Burke & Herbert Bank.
Stay abreast of new loan products and corresponding credit policy and procedures.
Maintains lending compliance including but not limited to: early disclosures, government monitoring, high priced mortgage loans documentation, and customer information procedures.
Other Duties
Complies with all policies and procedures as applied to the Bank's BSA/AML policy.
Perform other duties as assigned.
Skills/Abilities
A Consumer Lender must be able to communicate and work well with the public.
Must have the ability to analyze credit information necessary to originate and assist in processing a consumer loan application.
Must have knowledge of lending compliance requirements and general knowledge of conventional loans available to the consumer.
Must be resourceful and have the ability to work with internal stakeholders insuring all loans meet established guidelines.
Must be extremely detailed oriented to ensure accuracy of data supporting loan files.
Data integrity must never be compromised.
Must have ability to work independently inside and outside the office, manage loan pipeline, follow-up with borrowers, Burke & Herbert Bank partners, and sources of business.
Work to ensure timely loan closings.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.
Travel
Local travel may be required for this position.
Education and Experience
College degree preferred.
1-2 years lending experience, preferably at a regulated financial institution.
Origination and sales experience.
Loan operating system experience preferred.
Equal Employment Opportunity/M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This employer is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
