Job Description:

JOB RESPONSIBILITIES:

Assemble and maintain patient record materials according to unit specific needs.

• Breaks down charts following patient dismissal and forwards to Medical Information.
• Clarifies results, messages, etc. with appropriate person.
• Retrieves medical records as needed.

Answers incoming telephone calls, takes messages, obtains information, provides information as appropriate regarding patient status, and routes calls or messages to appropriate person or department.

Greets patients and families. Provides directions and information to patients, families and visitors. Monitor and log visitor screen if needed.

Maintains contact with ancillary departments to request services, obtain test results and assure results are available within established, accepted times. Notifies appropriate people of results. Schedules patients for services as requested by physician or nurses.

Picks up mail from mail room and distributes to appropriate staff with department. Transports lab specimens, delivers/picks up other requested items.

Answers call lights timely and relates requests to caregiver responsible for patient. May respond to patient requests as appropriate. Keeps caregivers informed of patient/family needs. Responds to bed exit/chair alarms.

Maintains work environment in clean and orderly fashion. Inventories, orders and restocks supplies as necessary.

Maintains confidentiality of patient related issues. Supports the Patient Bill of Rights, Hospital Mission and Values, and Servicer Excellence Standards.

Attends and participates in unit related inservices, conferences and meetings. May assist in orientation of new staff.

Collaborates by working with others to achieve unit and organizational goals. Utilizes proper chain of command for resolution of difficult issues.

Monitors copier/printer routinely throughout the shift to ensure timely receipt and/or delivery of information.

Participates in unit staff meetings and CQI plan to improve organizational performance and achieve unit and organizational goals.

Conducts all activities in compliance with applicable laws, regulations, standards and hospital policies and procedures including Blood and Body Substance Precautions.

Programs Responder 5 call system program with staff assignments, spectralink numbers.

Maintains unit specific log of dismissals and transfers.

Arranges transportation for patients as necessary.

Maintain assignment board with accurate information (staff assignments, provider coverage, etc).

Lynxit – Keep staff updated – send out pages.

Prepare paperwork for discharges.

Filing.

Clean tele boxes, specimens to lab, pick up blood as needed.

Place IT and Plant Ops. Work Orders in computer.

Performs additional duties as requested by Charge Nurse or Department Manager.

EDUCATION, EXPERIENCE AND TRAINING:

High school diploma or equivalent. Medical terminology course or previous secretarial experience in health related field a plus.

Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis.

All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law.

SCHEDULE:

8:00 a.m. - 6:00 p.m.
PRN - scheduled on an as-needed basis.

PI256156883

Apply Now