Job Summary: The Receptionist II role at Thermo Fisher Scientific Inc. offers an outstanding opportunity to work in a dynamic and collaborative environment. This role is crucial in ensuring flawless front desk management, outstanding customer service, and providing administrative support to maintain the smooth operation of our office. The ideal candidate will possess proven communication skills, a professional demeanor, and a proactive approach to handling responsibilities.
Key Responsibilities:
Greet and welcome visitors in a warm and professional manner, ensuring they feel comfortable and attended to.
Answer, screen, and direct incoming phone calls to the appropriate person or department promptly and efficiently.
Manage the reception area, ensuring it is tidy, presentable, and stocked with necessary supplies and materials.
Maintain visitor logs and issue visitor badges as needed.
Provide general administrative support, including data entry, filing, photocopying, and scanning documents.
Assist with travel arrangements and accommodation bookings for staff and visitors.
Monitor and order office supplies to ensure inventory levels are maintained.
Support other departments with various tasks and projects as needed.
Adhere to company policies and procedures, ensuring confidentiality and security of sensitive information.
Qualifications:
High school diploma or equivalent experience; additional experience in office administration or related fields is a plus.
Previous experience in a receptionist or administrative role preferred.
Excellent verbal and written communication skills.
Professional appearance and demeanor.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers, scanners, copiers).
Ability to handle sensitive and confidential information with discretion.
Attitude focused on providing excellent customer service with a friendly and approachable personality.
Ability to work independently and as part of a team.
Working Conditions:
This position typically operates in a professional office environment.
Physical demands include sitting for extended periods, occasional lifting of office supplies, and regular use of office equipment.
