We are seeking a candidate with the following experience:
DESIGNING & DEVELOPING: A proven track record in designing innovative sales training for both E-Learning and in-person environments
LMS SYSTEMS: Hands-on experience with LMS system; administration, configuration, and user management, with a knack for troubleshooting and ensuring smooth operation
PROJECT MANAGEMENT: Strong project management skills to drive initiatives from concept to completion
Expertise in PowerPoint and Excel to craft engaging presentations and insightful reports
A sharp focus on the end-user experience to deliver engaging, effective training solutions
The ability to stay flexible and adapt in a fast-paced environment
Exceptional communication skills and a collaborative, team-oriented mindset
Medela's US-based manufacturing and development facility is headquartered in McHenry, Illinois. www.medela.com
This position requires an on-site presence in McHenry, IL two days a week.
What We Offer Our Training Manager
Excellent salary
Comprehensive benefits plan, which is affordable to our employees
401K with match
Pension Plan
16-week Paid Parental Leave
Generous PTO package, including 14 paid holidays
A great place to work!
Education/Experience Requirements - Training Manager
Bachelor’s degree in Business, Marketing, or a related field required
Minimum five years applicable experience in field sales training
Medical device sales training experience preferred
Working knowledge regarding health economics, managed care organizations, public health policy and programs and clinical/hospital environment preferred
Proficiency in using eLearning authoring tools e.g., Articulate Rise Easygenerator, etc. to create eLearning courses.
Experience working within matrix organizations and cross-functional teams
Excellent verbal and written communication skills
Ability to manage multiple conflicting priorities
Experience working in an environment with global objectives
Essential Responsibilities - Training Manager
Training Program Development & Management:
Design and/or implement sales training programs, including onboarding, product knowledge and advanced sales techniques.
Develop customized training content aligned with the company’s sales strategy, objectives, and goals.
Evaluate training needs through needs analysis, performance assessments, sales metrics, and feedback from sales teams and management.
Create engaging courses using eLearning authoring tools e.g., Articulate Rise Easygenerator, etc.
Sales Team Onboarding:
Lead the onboarding process for new sales hires, ensuring they understand the clinical foundation for our brands, Medela Products and Competition, Territory Management, Enablement Platforms and Sales processes.
Create and update sales playbooks, coaching guides and supplemental training materials to ensure consistent, up-to-date knowledge in the new hire learning journey.
Oversees the certification process for all new hires.
Training Coordination & Delivery:
Facilitate in-person and virtual training sessions.
Establish and lead educational review committee; ensure local trainers and content meet Medela standards before use.
Organize ongoing sales training initiatives, including advanced training for experienced sales staff.
Coordinate with third-party training providers when necessary.
Cross-Functional Partnerships:
Collaborates with Medical Education, Medical Affairs and Marketing to make enhancements to the Foundations Training programs meeting the evolving needs of the sales teams.
Effectively execute within a matrix organization and facilitate results by developing strong partnerships with counterparts across the organization.
Enablement Systems:
Serves as the Subject Matter Expert for Seismic and the Medela Learning Administrator for Global Sales Excellence.
Provide direction on the use and maintenance of Seismic and manage the governance of content, delivery of content, and usage of content by the sales team on an ongoing basis.
This is not a job description. More details will be provided regarding the functions of the Training Manager position.
At Medela, you will be joining a global community of colleagues, united by the purpose that drives our business: helping people. Medela exists to advance human health and well-being through knowledge-based and innovative human milk and medical vacuum solutions.
Our employees are empowered to serve this purpose in a family-owned company that is growing rapidly around the world. We value intensive exchanges, diverse perspectives, and unbureaucratic decisions. You will have the opportunity to develop at an international level, and witness the direct impact your work has on our company’s success.
If you are interested in this opportunity, we are looking forward to receiving your application. For this position we only consider direct applications - thank you for your understanding.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDs status, marital status, domestic partner status, sexual orientation, gender identity (transgender status), weight, height or any other characteristic protected by federal, state, or local law or ordinance.
