Unit Manager - Dining Services, University Housing
Dining Services, University Housing
Job Summary
Incumbent is responsible for the coordination and execution of a complex or multi-unit department. This core member of the management drives the quality and positive customer service experience of our University of Illinois campus customers as well as our team members. Supervisors will engage and implement University Housing's diversity, equity, and inclusion initiatives.
Duties & Responsibilities
Schedule and hold regular individual meetings with staff to discuss their performance, address concerns, and provide guidance for improvement. Offer timely and constructive feedback to help staff understand their performance and how they can improve.
Assists in planning and implementing overall policies, procedures, objectives, and methods in alignment with the mission, vision, and strategic plans of Illinois.
Recruiting, hiring, training, and scheduling staff to ensure adequate coverage and efficient service. This also includes conducting performance evaluations and managing any disciplinary actions.
Review operational reports, managing budgets, controlling costs, and optimizing expenses. This involves monitoring financial reports, occupancy reports, and maintaining inventory.
Organize and lead training sessions and workshops aimed at enhancing staff skills and knowledge.
Overseeing the day-to-day operations of the dining programs, ensuring smooth service, and maintaining high standards of food quality and safety.
Develops and maintains a good public relations program in relation to students, guests, and other University personnel to ensure a high level of customer satisfaction by addressing complaints, improving service quality and maintaining an inclusive and welcoming environment.
Assists in organizational development; participates in planning future installations; and studies and recommends plans, staff, and equipment needs.
Makes recommendations as to most efficient use of personnel.
Prepares unit master work schedules in relation to budget and operational requirements
Plans sound safety and proper maintenance programs.
Performs other related duties as assigned.
Physical Demands
Lifting/Carrying : Occasionally
Standing/Walking : Occasionally
Bending/Stooping : Occasionally
Reaching/Stretching : Occasionally
Pushing/Pulling : Occasionally
Physical Endurance : Occasionally
Manual Dexterity : Occasionally
Balance/Coordination : Occasionally
Climbing : Occasionally
Operating Machinery : Occasionally
Working Conditions
Extreme Cold : Occasionally
Extreme Heat : Occasionally
Humidity : Occasionally
Wet : Occasionally
Noise : Frequently
Hazards : Occasionally
Temperature Changes : Occasionally
Inclement Weather : Occasionally
Tight Spaces : Occasionally
Work Outdoors : Occasionally
Minimum Qualifications
1. High school diploma or equivalent.
2. Any one or combination totaling six (6) years (72 months) from the categories below:
A. Coursework in business, dietetics, culinary arts, food science, nutrition, hospitality, hotel, catering, restaurant, or institutional management, or a closely related field as measured by the following conversion table or its proportional equivalent: - 30 semester hours equals one (1) year (12 months) - Associate's Degree (60 semester hours) equals eighteen months (18 months) - 90 semester hours equals two (2) years (24 months) - Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
B. Food service management work experience.
Preferred Qualifications
Computer and planning experience.
Appointment Information
This is a 100% full-time Civil Service 0038 - Food Service Administrator III position, appointed on a 12-month basis. The expected start date is as soon as possible after the posting close date. The budgeted salary range for the position is $51,521.40 - $61,000.
Sponsorship for work authorization is not available for this position.
The University of Illinois offers a wide variety of benefits including paid leave and holidays:
https://www.hr.uillinois.edu/benefits
https://www.hr.uillinois.edu/leave
https://www.hr.uillinois.edu/leave/holidays
For more information on employment at University Housing, please visit our recruitment website at: Employment with University Housing .
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx .
Application Procedures & Deadline Information
Applications must be received by 6:00 pm (Central Time) on 12/9/24. Apply for this position using the Apply Now button at the top or bottom of this posting. Please submit a resume, cover letter and three professional references including phone numbers and email addresses. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Housing Human Resources at careers@housing.illinois.edu, or 217-244-2977. For questions regarding the application process, please contact 217-333-2137.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify .
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal , or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu .
Requisition ID: 1027900 Job Category: Professional and Administrative Apply at: https://jobs.illinois.edu
