Dept Number/Name: 0-0410-000 / Office of Veteran Success

College Division: Acad Affairs-Undergrad Studies

Salary Plan: Administrative

Job Code/Title: 7937 / School Certifying Official

Hiring Salary/Salary Range: Commensurate with experience

Position Number: 00038209

ORGANIZATIONAL SUMMARY:

The Student Success division at the University of South Florida, is comprised of 60 departments, providing students with academic support, engagement opportunities, health & wellness services and enhancement of the educational experience. As part of Student Success and Undergraduate Studies, the Office of Veteran Success (OVS) has served the needs of USF student veterans and their families since 1973. OVS offers specialized programs, within a supportive learning-centered environment, to veterans and eligible dependents. OVS aims to assist military-connected students transition from military-to-academic into a meaningful career providing success beyond service. Through connectedness with campus partners, the Office of Veteran Success provides academic success, personal growth, and professional development opportunities for veterans, their dependents, and military connected students.

POSITION SUMMARY:

The Veterans Affairs Certifying Official provides service to eligible veterans, civilians, military students, and family members applying for and receiving Department of Veterans Affairs (VA) GI Bill educational benefits, National Guard Educational Dollars for Duty (EDD), Tuition Assistance (TA) from agencies/enterprises, and Vocational Rehabilitation and Employment (VR&E) benefits. The VA Certifying Official performs these duties with an emphasis on compliance with federal and state regulations, the Bureau of Private Postsecondary Education, and adherence to University policies and procedures. The Veterans Affairs Certifying Official accepts responsibilities for interpreting, explaining, and analyzing VA policy and changes and evaluating and monitoring the student eligibility for benefits processing associated with this designation.

RESPONSIBILITIES:

• Develops and implements procedures meeting the responsibilities in the VA enrollment certification process and Title 38 of the United States Code (U.S.C.). Serves as the primary Certifying Official for corporate training, professional education, and degree-seeking students using VA education benefits. Prepares individual student enrollment certification requests. Verifies the accuracy of enrollment data and confirms the eligibility of each VA student certified based on overall program. Input certification data into the University and VA Databases. Maintains appropriate certification records and supporting documents in accordance with the DoD MOU VA Regulations, State Approving Agency Standards, and University policies.
• Serves as lead resource person for all VA educational information. Interprets and advises all VA students regarding VA regulations governing the receipt of their VA educational benefits and programs, to include Advance Payment, VA Work Study Program, and Tutorial Assistance. Researches and responds to all inquiries regarding all VA certifications. Contacts the VA on behalf of the VA students to resolve and/or clarify discrepancies. Participates in VA and State ongoing training, informational sessions, and professional development regarding changes and updates to VA policies, procedures, and systems related to educational benefits.
• Implements controls and audit checks to protect against institutional liability. Monitors the enrollment and academic performance of each VA student to the VA in accordance with VA regulations and University policies. Reports all subsequent changes of program and/or registered hours to the VA. Ensures that each VA student is pursuing a VA approved program of study. Consults with faculty advisors to ensure that every course for which a veteran student is certified fulfills a degree requirement. Maintains a working relationship with other University administrative and academic offices to insure accurate and timely reporting of student status to the VA Regional Office.
• Coordinate timely filing of all VA, TA, EDD, and VR&E documentation ensuring all paper and computer records are adequately safeguarded and properly retained and assist in the development and revision of office policies and procedures, as required. Reconcile all incoming payments and prepare deposit for University Cashier.
• Supports the Office of Veteran Success programs and events on campus and outreach in the community to support veteran and military-connected student enrollment.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Bachelor's degree or equivalent experience.
Degree Equivalency Clause: Four years of direct experience for a bachelor's degree.

PREFERRED QUALIFICATIONS:

Bachelor's degree or equivalent experience. Knowledge of local, state, and federal veteran's programs and educational benefits that are provided to veterans and the family or spouse of a veteran. Demonstrated ability to establish relationships and collaborate collegially and effectively with diverse students, staff, faculty, administrators, and the community. Demonstrated ability to organize and manage work and meet deadlines. Strong problem-solving skills. An understanding of and commitment to the University's vision, mission, and values.

SPECIAL SKILLS/TRAINING:

VA School Certifying Official familiar with VA Once, VA Enrollment Manager, VA Works, DMC, and TOPS. Demonstrated knowledge of VA Educational Benefits rules and regulations and how they interact with or apply to academic standing, progression, and other university policies. Demonstrated knowledge of USF academic policies and procedures.

USF Tampa

Information for Applicants

This position is subject to a Level 1 criminal background check.

Job Opening Number: 38296

Posting Date: 11/25/2024

Posting End Date: 12/16/2024

How To Apply

Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

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To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu .

Equal Employment Opportunity

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.

The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

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Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA) .

Work Location

Campus map and location overview: USF - Tampa Campus

About USF

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

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